Waukegan Post Office

326 N Genesee St, Waukegan, IL 60085

Contact Numbers

Phone: 847-662-6802
Fax: 847-336-2754
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 6:00am - 6:00pm
Tuesday 6:00am - 6:00pm
Wednesday 6:00am - 6:00pm
Thursday 6:00am - 6:00pm
Friday 6:00am - 6:00pm
Saturday 6:00am - 6:00pm
Sunday Closed

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 3:30pm
Sunday Closed

Passport Acceptance Hours

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday 9:00am - 11:00am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call.

  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Edison Square
1519 N Lewis Ave
1.2 miles away

North Chicago
1514 Sheridan Rd
1.4 miles away

Great Lakes
525 Bronson Ave
2.1 miles away

1 N Oplaine Rd
3.3 miles away


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I just want you to know that I was at the post office today 15 minutes before they closed. I normally come earlier in the day but I had a previous engagement to attend. I am a regular customer to the post office in waukegan il (downtown) and I am normally satisfied with the customer service. Tonight was not the case. I waited patiently in line then when I got up to the representative (Ashley) she was VERY rude. I don't know what her problem was or if she was having a bad day but that should not matter. I am a customer and you are at work, about to go home because you all had locked the door. There is no reason for her attitude to be snotty. Normally when I come in the one of the more polite representatives hands me the envelope I need and let's me fill it out and I pay and leave, in and out. Tonight Ashley didn't even put my envelope in the package then she blamed me for not saying anything. She re-opened the package and I asked for a new one because I did not want my envelope to fall out she says with an attitude "No I already put the stamp on it. I'll tape it" then slams my receipts at me and stomps away. Ashley was very rude and disrespectful and I will be contacting her managers to let them know, hopefully they take the necessary actions.
God Bless
An unsatisfied customer


I am handicapped and they have a package I need to sign for but did not come to my door just left a card. I can not get to the post office because I am in a wheel chair and can not drive because I have spinal problems. The post office says I have to come in because they will not try to deliver it again. They did not try the first time just left a card. Tina was acting like she was looking for a reason not to help me. They say that government service is the bastion of the hopelessly incompetent. Now I agree.

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