I never write a review but the worst customer service at 450 W Schaumburg Rd, Schaumburg, IL 60194 made me write this.I have been there on 6/20 at 6.20 Pm and the representatives there were chit chatting with their friends for more than 15 min while I am standing in the line.
And later when she finished up her chatting she finally came in and the printer is out of paper and she has no idea how to fix it.And the other lady representative bhavana came in with very rude attitude.They are not even interested with their work.Will skip this postoffice.
I tried to call (800.275.8777) to report several missed deliveries.
After listening to a very exhaustive phone tree of choices, there is no way to access a live person. I began hitting the "zero" which was of no help. Then, adding insult to injury, the auto attendant dis-connected me. Does anybody monitor your systems to allow for personal contact?
This place and people are terrible, it's no wonder why the usps is going under, a waste of taxpayers money and anyone's time who uses their service, they only care about how soon they can get out of their job and when they can lock the doors before they are even supposed to close, hey they are getting paid either way so who cares right, the workers should be ashamed of them selves and whoever is in charge of that facility should be fired! There are plenty of hard working Americans who need jobs right now that wouldn't be worried about how soon they can lock the doors or how little work they can do, for gods sake you work at the post office it's not hard labor, if you don't want to work or cut corners every day walk your fat ass into on coming traffic or get out of this country and do us all a favor.
Passport Service in Schaumburg post office is the worst service. I tried to do passport books for myself and my kids. First time I came at 13:00 and they told me I have to come with kids. That means I have to pick up them earlier from school. That's OK, I just asked them to check all my documents if everything is OK and if I can come et 2:30, because they work only until 2:45.They told me everything is GOOD and 2:30 will be OK. At 2:25 same day I came with kids. There was different woman, she looked at the clock and just told me that I made checks for wrong amount. When I asked her to make a call, she told me that I can do it outside. I went outside to check which amount has to be, and she just close the door after me , and never opened.Then I went to Itasca post office and they told me thet amount was OK. I think thet woman just did not want to do it in the end of her day. shame on you.
On Christmas Eve my door bell rang and she I went to the door there was a package on my front step and a man in his car at the end of the driveway watching to see if we got the package. It was our mail carrier on his way home from work and this package had come into the post office after he left on his route. Thank you for going well above and beyond your duty to make our Christmas and that of the sender so very lovely. Not the kind of service you would receive from the big shipping companies. Go USPS!
I had a package "attempted" to be delivered on Saturday but since it is a business. It was closed. Will this be delivered today? Tracking# 9261293150243711759382. I tried checking the tracking it has a delivery date as of today, but also says I need to reschedule. Please advise to what i need to do.Thank you,