Palatine Post Office

440 W Colfax St, Palatine, IL 60067

Contact Numbers

Phone: 847-359-1799
Fax: 847-359-1797
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday 6:00pm
Sunday Closed

Passport Acceptance Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call.

  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Palatine Finance Station
1300 E Northwest Hwy
1.9 miles away

Arlington Heights
909 W Euclid Ave
2.7 miles away

1515 S Grove Ave
3.1 miles away

651 Mall Dr
3.1 miles away


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A package that had a value of $350.00 and the tracking e-mail said it had been delivered at my door but it was not there, but was delivered to my neighbor house across the street in Palatine. The address label was hand changed and remarked with his address on it. Very strange. Another time a tracking email said it would be delivered today, but came 3 days later. Post office advise it was put on the wrong truck that did not handle my area.


May 24th 2017 I received a tracking email that said my package was delivered in my mailbox at 3:15 it was not I went to the post office to ask if the mailman had made a mistake and I got a run around for 45 minutes and they said that it was delivered at my house the next day I asked the mailman at my door if he delivered it to my house and he said his GPS told him it was I told him he was mistaken because it wasn't and he was not concerned I went to a few neighbors and they didn't have it I went 2 blocks down and found a similar address on a different street name and it was delivered there where the homeowner gave the package to me 2 Days after it was delivered to him so I guess the mailman was a liar or his GPS was wrong this particular mailman was more worried about listening to his Radio headphones then he was concerned about paying attention to his address numbers and streets delivering the mail the supervisors at Palatine post office were not very helpful at all


Received a tracking email that a package I NEEDED today was to be delivered. Didn't come with normal mail. Called Palatine PO and told that the package is in Forest Park-email by USPS says it's on its way to my house for delivery-I state I am reading an email that says it's to be delivered today. Told I am wrong and don't know what I am talking about-very rude, very inefficient and when I asked if I could pick it up in Forest Park was told "I have no clue, goodbye". Unbelievable!


Complaint: For several years the postal deliveries have been made by walking across my front yard, thru my landscaping to the front porch mailbox, creating a path during dry and rainy (mushy) season resulting in my having to redo my lawn every year. I have made personal request to almost every mail person and have been told it is a training route but that notes have been written to correct this issue - this is an issue for me and as of today 11-18-2016 it is I need to contact the Post Master General for this simplest of requests - will the Post Office in Palatine, IL want to pay for landscaping fees or a consolation fee to me so I can continue undoing what the Post Office personnel continue trample? This has become distracting and disconcerting at this point - please advise!

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