I accidentally dropped my "checking deposit" in a mail box in a business envelope 11/18/17. I called my post office here in Chicago and was informed it would be returned to my business address. Needless to say after a month I lost confidence and was very skeptical of it being returned. However, yesterday 1/4/18 a sealed enveloped arrived from the Carol Stream Post Office with my deposit of checks and the $600 CASH. I want to say "Thank You" to the postal workers that are involved in the returning of mail. My faith has been restored in the Post Office and its EMPLOYEES! THANK YOU!!!!
We have experienced very slow, unmotivated employees working at this location for many years now. They don't seem to want to move very much, so stand there talking to each other and very slow reactions for everything! We have had mail lost, delivered to neighbors, with one new neighbor stealing an item bought online too. Today, we had a mail carrier run out of his truck and dropped a white colored item into our mailbox, after opening it, we received a high valued check that was sent in a secure envelope where you have to tear off the side and top strip in order to open the check. This check was completely TORN OPEN in half from the top, so very bad service to say the least! Who is running these machines and WHY would the carrier simply drop this lightweight half envelope into our box, without any plastic bag or label/message on it? Did he think this was an actual piece of mail that we could use somehow? wow.. We have called with complaints over the years, but, don't seem to get much concern or true responses, very nonchalant about it all.. Someone needs to read these complaints and find employees who truly want to work, because these people look like they would rather be taking a nap! ridiculous!
Mailed 30 innocent old photos to my best friends daughter of her mother and I growing up together for a surprise birthday party collage. I have no negatives or copies as photos were over 30 years old. Envelope arrived in Elgin through Carol Stream sorting center slit open with contents removed. Shameful that postal workers open mail hopeful of profiting- is it any wonder we have lost faith in the USPS. I filed a complaint and was told by supervisor chances of recovery are 0.
My cable autopay went to PO BOX 4050 instead of 4053, even though it was addressed to the cable company. Whoever got it cashed it and now I have to pay it again or my services will be disconnected. Hopefully my bank will find out what happened.
DRIVER LICENCE/STATE/ID/CLP CARD OF IL.SEND TO ME MY DRIVER LICENCE BY 12/02/2016 TO MY SON DIEGO CIFUENTES HAUSE WHERE YOU NOW I AM LIVING AND BY MISTAKE YOU RETURN MI LICENCE TO IL.DRIVER LICENCE.PLS CORRECT THESE MISTAKE WHIT THE ILLINOIS SECRETARY OF STATE AND THEY CAN RETURN MI LICENCE/ID.I WHISH DO NOT EXISTING IDENTYTE THEF WHIT MY LICENCE I NEVER RECIBED.THANK YOU.
I scheduled a pick up at my home. That went off without a hitch.....or so I thought. My return for a refund has not reached its destination.....isn't that a felony? Oh, silly me....I forgot....our government hasn't a smidgen of such activity!
The public complains about GOVERNMENT EMPLOYEES, and I just found out why!!! An employee by the name of Cory was one of the most rudest people that I ever spoke to on a phone. He needs to get a job in a cave where he does not speak to people. Not only did he not help me, but he also passed the buck & sent me to the front counter where they let it ring for 8 times, then picked up the phone only to hang it up!!! I have visited the Carol Stream Post office many times and their people are always complaining to one another about their job & supervisors as well as how hard the work. Which is strange because turtles move faster than they do. Maybe someone should teach them Customer Service or have them leave their position if they are ALL that unhappy. Very Very Dis-satisfied but S.O.L. because we are stuck with them because they can't get fired.... SAD....
I'm finding the same thing. No one answers the phone. The employees have ATTITUDE. One number rings once and then cuts off. We haven't gotten mail in 3 days and nor is our outgoing mail that is in there going anywhere. therefore we are going to have bills that need to be paid that are going to be late. And it's all because the lock is jammed (I live in a condo, so it's a multiple-unit mailbox). When I pushed for an eta on when the repair would be made, a supervisor actually did this to me: he transferred me back to the receptionist, who he knows full well would not have the answer! He has to put in the work order. So in other words, when he didn't want to deal with me, he dumped my call. Playing games!
I haven't received mail in two days, the operator is extremely rude, and the numbers I'm transferred to just keep ringing and ringing. Is there anyone I can speak to that will actually give me answers?