The Bridgeview Post Office has the worst delivery track record of any post office I have ever seen. I have only lived in the area for about nine months, but a significant portion of my mail and packages are lost or returned to sender for no apparent reason (I'd estimate about 20%). I've had important bills and healthcare information never get to me. Most recently I didn't get a package, and the tracking info says, "Moved, left no address." Huh? They do not answer the phone (literally, it rings until it eventually hangs up), and when I have gone there (which is difficult considering they have the same hours as my work and are not particularly close to where I live), they never have the mail they failed to deliver, and employees are rude and unhelpful. Everywhere else I've lived, they've at least left a notice when they tried to deliver something so I could pick it up at the post office. With this post office's "service," they send it into limbo so I literally have no way to get obtain my own mail. And they don't care.
It is unbelievable the lack of service by the postal service. Mail and packages are being delivered to the wrong address. I do not get paid to redeliver the mail for you. I leave the mail in my mailbox and the postal person just ignores it. It has been sitting there for days. All the neighborhood postal boxes have been removed so either I have to drive to the post office or to the address. Not my job. Tried to call but it goes straight to music and you wonder why people don't use the postal service much any more. Very unreliable. I even wonder if anyone will read this or email back.
They are the worst. They need to be shut down. I will gladly pay for UPS or Fedex. Worst customer service ever. I bet if jobs are on the line the the postal workers will actually do what they are PAID to do.
• Replied to unset customer
Look at this webpage: Don't you have the retail hours and the Last Collection times on the wrong lines? What are the monday to friday retail hours? What are the monday to friday last collection times? I think I can figure it out, but it should be done right. In fact, it seems the hours are on the wrong lines for a bunch of other sections as well. By the way, it is 12:47 pm on 5/27/2017 and I have called the bridgeview contact phone number several times, and no one has answered. CAPITAL LETTERS, BUT NOT YELLING: IT WOULD BE REALLY NICE, ON ALL WEBPAGES, IF YOU WOULD LIST THE TIME PEOPLE HAVE TO GET MAIL TO THE POST OFFICE BY, IN ORDER TO MAKE THE FINAL DELIVERY FOR THE DAY, OUT OF THE POST OFFICE.
I am the manager at Briargate apartments in Chicago Ridge and Vicki is our normal delivery lady and she is great. I seem to have a problem with all the people that fill in for her when she is not here. Today 05.02.2017 the lady that did the delivery left a hole section on mail boxes unlocked so anyone could just reach in and grab someones mail. Most of my residents have notes on their mail boxes to leave all packages at office because we have a main walk-through from the part to the post office, village hall, police station, nicks pizza and anyone can walk through and grab packages that are just left, this why they say leave all packages at the office. 99% of Vicki's fill in's just leave packages where ever and never even come to the office. So far in the last 2 years there has been 1 girl besides Vicki who brings the packages to the office. I know my residents have called and complained about this but it dose not seem like anything is being done about it. The newer younger delivery people you have are on their phones 24/7 when i see them and are lazy and just throw things were ever. I wish I could have a job making what they made and did not have to do my job properly and not get in trouble for it.
christine,its the most poorly run post office to you really thing they give a shit. ghetto is ghetto (not ment raciially all people can be ghetto).
you have 1 person w a register n 4 standing around talking about the night b4 last time i was there 1 was stuffing her face w cake.and another was doing her nails.
• Replied to Christine Peterson
I have been a customer at the Moraine Valley facility since 1990. The workers are always nice and friendly, even when customers are difficult. I assume that this is the result of a strong manager. This morning, a worker that I had never seen before named Kristan waited on me. I thought the manager should know that Kristan can use some additional customer service training.
I have had problems receiving the last 3 items I ordered. Whenever I use ups or FedEx it always comes and comes on time. My last 3 packages from USPS including one that was supposed to arrive today did not arrive AT ALL. It always says they are delivered but somehow they never reach my hands. This is the very last time I will ever use USPS if I have a choice.
abu shaker edris asfour always goes to bridgeview mail office and have them give him stamp without actually the mail take its routine,where this way he fake legal work by asking them to stamp it for him,he does that very often.not sure becuase he have friend or he gets his way to all of them. my kids mail should be routed to my new apartment and he convince them to keep it at his address ,where when i waited 3 weeks ,he have them stamp notify notice.