Council Bluffs Post Office

8 S 6th St Ste 122, Council Bluffs, IA 51501

Contact Numbers

Phone: 712-352-1289
Fax: 712-325-0984
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 6:00am - 6:00pm
Tuesday 6:00am - 6:00pm
Wednesday 6:00am - 6:00pm
Thursday 6:00am - 6:00pm
Friday 6:00am - 6:00pm
Saturday 6:00am - 5:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

Passport Acceptance Hours

Monday 9:00am - 3:00pm
Tuesday 9:00am - 3:00pm
Wednesday 9:00am - 3:00pm
Thursday 9:00am - 3:00pm
Friday 9:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Main Office Retail
1124 Pacific St Rm 107
3.2 miles away

Postal Emporium
1617 Farnam St
3.4 miles away

815 S 21st St
3.7 miles away

718 Old Lincoln Hwy
4.1 miles away


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I picked up a package this morning. 2/3 approx. 9:10 AM. There was an older gentleman next to me purchasing a money order. He didn't have exact change to pay the fee for the money order. The clerk was EXTREMELY rude to him. The gentleman said he had just come from the bank. The clerk told him he should have gotten change there because they have money and the post office doesn't. He also told him that mornings are not a good time to make change. He told him most people pay electronically now. He told him he was going to wipe out all his fives so he wouldn't be able to make change for other customers. On and on and on. I felt horrible for the gentleman and I was appalled at the way the clerk treated him. I understand that he didn't have a lot of change but he did NOT need to speak that way. Or to keep going on and on about it.


I have been waiting for two pay checks that were mailed from the East coast on the 5th of Sept. I'm anxious to receive them. It is now the 14th of Sept. So I called my local post office to see if I could come in and fill out a form to hold my mail just for today, the clerk on the phone said that if I came in person and if the carrier had not left yet, he would be able to retrieve if for me just that one day. So I hurried to the post office. While standing in line I see a sign on the wall saying "Our number one priority is Customer Satisfaction." WHAT A LAUGH. The clerk informed me that I can only hold my mail from 3 days to 30 days. So needless to say "I DID NOT GET MY MAIL THAT DAY. Not to mention that it takes 20 days to get my check from the East coast to the middle of the United States. So in other words don't call the get prier conformation and then drive there because it doesn't do you any good.


If I ship an item in a priority envelope and paid for 1st class postage and pasted the label over the barcode, that envelope has now become 1st class with posted paid. Regardless if I used a paper bag to ship the item in, if posted was paid, let it ship.
Your city is now banned from this company ever sending anything to it because of your poor service as a postal carrier. If you can not let a parcel that has been paid ship to a consumer, you are no longer needed.
UPS and FedEx will take your jobs because of your stupidity in not allowing service even though postage has been paid in full!

* is not a part of, or affiliated with, the official United States Postal Service (USPS).