I have never been happy with this post office and since I moved to Oldsmar 17 years ago. I have a business and I ship from my home. My husband usually takes it to the post office near the Tampa Airport and I've never had a problem.
Recently I personally dropped off a package worth $55. The package was never scanned although I have the tracking number. When we asked them, they told us to file a claim. I just got a response back from USPS ad they told me I have to work with the Oldsmar office. So basically someone probably stole my package and I am out the inventory.
I never ever write reviews, but after five years of going to this post office today I decided to finally write one. Every customer service experience I have had with the older woman with a long white hair has been extremely unpleasant. She acts annoyed to deal with customers, and does not seem to enjoy her job at all. She is very short with customers as well with coworkers. It's really unfortunate being in an environment where I work in customer service to experience this myself. I strictly go to the post office for convenience. If it was not one minute up the road from where I live, I would never ever step foot in this place again. I just don't understand why she even works there if she clearly loathes her job this much.
WORST post office. Just absolutely awful. If you are under 2 cents they will send it back but if you are over 2 cents they won't refund. Poor customer service. I just got back something that said ILLEGIBLE ADDRESS. Um, I used a PayPal printed label. Go to the airport or any other location, this one is bad.
This is the only USPS office that charges for tape!!! I've never been charged for tape at other locations in the area. It's not even about money, it's about customer service and a respectful attitude towards customers. The tall blond 50+ lady is nasty and irrogant. The worst USPS office I've ever been to.
I will never come back.
RUDE AND HORRIBLE CUSTOMER SERVICE! I just left there and Spencer treated me like I was an inconvenience for him to help. If you do not want to deal with anyone then maybe you should look for a new job. Do not come here if you can find another Post Office location to go to. Stay far away.
I called this post office only to be treated with disrespect and belittle for asking questions about MY package. The minute I got on the phone with someone they acted harassed and made it seem like my fault my package was not delivered to my house. They marked my package as "undeliverable as addressed", I've been using this same address for years with no problem and when I asked the person why my package has been marked undeliverable she replied with "I don't know". I asked if I would be able to pick it up there and was told it would be a hassle to find on a pallet of 60 packages. Absolutely ridiculous, USPS should be eliminated all together, waste of US tax payer dollars. Whores.
This office is a joke ! My package for some reason was transferred to USPS by UPS yesterday instead of delivering it to me. Mind you I am across the street of this office. I called the post office and asked to pick it up. I was told it would be a hassle as its on a pallet to go out in today mail along with 1000 other packages. What a surprise that mail has arrived and still my package has not. When I call them the phone rings and rings with no answer although it shows they are open . Since its labor day on monday the earliest I can even do something about this is tuesday. Our tax dollars at work.
This post office in Oldsmar is a joke. They never do anything right. I have a package that was supposed to be delivered today (Friday July 3rd) and they are not picking up the phone. I'm guessing this location chose to observe Independence Day today as well as tomorrow for the actual holiday. I would have picked up my package myself knowing they are always incompetent anyway. Once they shipped a package all the way back to China because the street was spelled (Tamoa rd) instead of Tampa rd. Seriously???? Couldn't you figure that puzzle out instead of sending something all the way back to China. You probably drive Tampa rd on your way into that crappy post office.