I'm not the first person with this complaint and undoubtedly, I won't be the last. The phone number for the USPS in Niceville is always busy. Some one must have gotten through before. Every time I call there is no voice mail, nor does an automated system activate. I called every 15-30 seconds for 20 or 30 minutes to no avail. I tried off and on all throughout the day and only a busy signal. This is ridiculous, the USPS has always been behind the times as far as, modernizing themselves but to not have at least a voice mail is bad business. When I called the 1800 number it took quite awhile to finally speak with someone as my issue could not be resolved through the automated service. The women I spoke to preceded to tell me that it was a very normal occurrence for a USPS to have a constant busy line that is constant all day. I'm at the mercy of the company I ordered a product from concerning having to deal with USPS. It was free delivery automatically set in motion once one purchases something from them online. Otherwise, I never use USPS. It's sad because I want to support people trying to keep a good job but USPS is so inferior to FED EX and UPS.
Hi there! I just wanted to say a big thank you to Scharleen! I recently put the wrong address on a package that I mailed to my sister-in-law in Valparaiso and it was marked as 'refused'. I called your post office and Scharleen was kind enough to check and see if the package had left the office yet and she found the package for me and made sure it was delivered to the correct address within hours that day! I can't tell you have much I appreciate her kindness and for going above and beyond for me. Thanks again, Scharleen!
RUDE, STUPID and INCOMPETENT. Kelly doesn't care, Dana doesn't care (and is VERY rude), and the idiot who actually delivers (and I use the word 'deliver' LOOSELY), clearly doesn't understand that the door on the mailbox is there to be closed, thereby keep the mail DRY!!!! Notes scribbled on scrap paper is left in my mailbox telling me to PICK UP my mail because he's too stupid/lazy to knock on the door when the box doesn't fit in the box is the LEAST of their screw ups. I recently tried to mail my rent check to my landlord, whose address is just up the street. It was never picked, (presumably because there was no mail to deliver to me, so why bother to check and see if I have any OUTgoing mail, right?) So I called to ask what was going on... THAT day, the rent check somehow made it from MY mailbox to my LANDLORDs mailbox... THAT DAY!!! Can you say "bypassing the mail system completely just to cover your ass"? No postmark... it never even went to the post office, straight from my box to his. I'm pretty sure that's illegal, but when I called the office to tell them, they said, and I quote; "Yeah? So?" Maybe I'll quit the job and business I've spent 5 years building and get me a civil service job, for which I'll be paid lots of money for not even doing the job... let alone doing it right... or well. Gee... I wonder why the UPS is going broke?
Talked to the postmaster Kelly about here drivers not picking up or dropping off our mail. Family has lived at the same address since 1968 and never had one problem until confronted the Niceville post office about them throwing packages labeled fragile on our front porch and breaking a wedding cake topper. During the phone call with Kelly the Postmaster she said "its a internal issue and goodbye" Then hung up while I was still discussing delivery and shipping issues. I own several companies and will be changing shipping providers and also making the surveillance camera videos of there carelessness available for everyone to review online on several social networks and forwarding the recorded phone conversation with Kelly the Postmaster available as well. Her complete lack of professionalism is unacceptable! We would suggest anyone else that experiences these things come forward and share with the NEWS as well. It is quite obvious that she feels she has no obligation to the public or Companies in this area that work hard to provide jobs in this community.
I have been calling for awhile now and always ask about my package that was supposed to been here about a month ago but i never get a response back after they say they will call me when they had information about it. What is taking so long im getting tired of waiting and waiting for nothing.