Good day Sir or Ma'am, Happy Holidays.
On 5 Dec 2017, I mailed a Christmas Package to my son. My Son's address is in Margate Florida. I'm currently stationed overseas with the US Army in Germany. As you might know we have a mailing deadline. As stated above I mailed my son's packet on 5 Dec 2017. The packet was returned " Unknown Address Return to Sender" I have many concerns about your, mailing handling process and the Job qualifications of your personnel. This is not the first time a packet is returned by your Post Office. I question your process, because, I took the same package to our Military Post Office on base, and they confirmed the address is Clear, legit, correct and legible! I understand it's the Holiday Season, and folks tend to slack a little, but we as Military Service members rely on Professionals like you to deliver mail. No one should know how important a package or a post card means to a Child, Parents and Service Members in the military than your Department! I would hope and pray that someone in your department will take the time to address how mail and packages should be handled and the amount and effort some people, especially Service Members put into just mailing one item, just to see it right back in your quarters with a Sticker " We did not feel this package was important enough to deliver" "Please try again some other time" I hope to get a reply from your Department. I never try to elevate issues that can easily be corrected at the lowest level, but if needed, I have no problem moving this higher. Thank you very much for your assistance.
A Soldier in the U.S. Army EUROPE