Our service at the Eustis PO is absolutely horrible! There are numerous errors on deliveries and no one wants to take responsibility for them.
Pkgs are not delivered, mail is not delivered, mail put in wrong boxes and slips put in the box instead of leaving the pkg which would fit in either the box or additional bigger box.
My neighbors and I have spoken with the Postmaster several times over these issues, he makes no effort to correct them or apologize or accept responsibility!
My Husband is a Disabled Vet and gets his Meds from VA. I also get my Meds from VA, meds are being lost and put in wrong boxes which causes us to drive 60 miles to pick them up or pay for them locally. My Neighbor and I get each other mail all the time, our boxes are close but our names are totally different. He is also a Vet and receiving meds. These are important pkgs.
Something needs to be done......
Tracking # 9374889673090296555830
I was to receive a package today and was informed that the carrier reported that there was NO access. Well that is odd because we are not a gated community and our elevators are not locked until 8pm at night. There should have not been an issue. I just wanted to let you know our policy so that this will not happen again.
twice in the last two weeks i have shipped packages priority mail and had them sent to the wrong place. this last time the package was shipped monday, going only 2 hours away, and has STILL not been delivered on thursday. then they promise to call me back with information and never do. it was shipped priority 2 day mail. I watch it on tracking go to the destination city, then back here, then back again. its now going to take 5 days to get 2 hours away. for the second time! the post office wouldnt even refund me the priority shipping cost because they said "ONLY express mail is guaranteed" poor customer service. they are more interested in making holiday excuses than they are making customers happy, or even feel like they are being handled professionally.