We live at the north end of Polk county...have Davenport address...long drive to go to that post office so I did my temporary mail change on line...well we get some of our mail and some is going back saying we moved! Tried to call they don't answer! Come on this happens every year...pay attention please!
Let’s start this off with first of all they got the name of our street wrong. Our actual street address does not exist to them.To Polk County it does. Second of all many times it has happened that they say “can’t find your mailbox” and my package gets returned to sender. We’ve only lived in our newly built home for a week, and this has happened many times. Very frustrating! Third of all when they finally could find the mailbox they squeezed a package way to big to fit into the mailbox (we have a locker mailbox) when it should have just been delivered to my home! Never actually could open the slot they jammed it into...
Once again an item I ordered was marked "Return to Sender" because a substitute driver couldn't find my mailbox. This is really getting old plus the fact that it's costing me money! I've notified the Davenport FL Post Office, in writing of the issue, yet it continues to happen every time there is a substitute driver!!!
Shipped with USPS
Tracking ID 9300120111403411057272
Friday, March 8
Undeliverable - Incorrect Address
Davenport, FL US
Out for delivery
Davenport, FL US
Package arrived at a carrier facility
Davenport, FL US
Thursday, March 7
Package arrived at a carrier facility
Ybor City Fl Distribution Center, US
Tuesday, March 5
Package arrived at a carrier facility
Eugene Or Distribution Center, US
Package has shipped
Very frustrated to say the least! Third time a scheduled pickup was missed. The phone never answers or goes to fax, tried calling the 800 number and they say the hold time is over an hour!! Think its time to reconsider using usps for packages going forward...... very sad
Since I cant get anyone to answer the phone this is the only way to get the message out. Our mail carrier is awful but especially during the holidays its gotten worse. Thank Goodness I have great neighbors that do not mind doing the Carriers job otherwise i would never get my mail!
Please hire competent workers. My current carrier is terrible. I am constantly receiving other peoples mail. I can only wonder who is receiving mine and what they are doing with it. Address this problem, and please answer the phone!
This post office refuse to service my house base on some regulation and when I asked to provide me those regulation the manager refuse to provide me and force me to move away asking the next in line. I even called the federal numbe for USPS and no one know about any regulation that obstruct me to received mail and they are playing ball with me. This is going on for over a years and even tax mail is send back.
All my mail is send back for the reason of incorrect address when actually the address is perfectly correct they don’t have balls to return the mail base on refusing to deliver the mail. I even went to the post office to pick up my mail and packages and they refuse to release and smile in my face saying that you won’t get them because you are not permanent resident here,but I pay my taxes as a permanent resident with no discount for not leave permanent at that address.
Ironically if I buy a box they have no problem to service me even if I don’t leave permanent there. So should I come to the conclusion that they are as.. and want to make more money?
If anyone for the headquarter read this one ,please contact me at firstname.lastname@example.org. I will be glad to get more informations.
I been advice by city Council to hire a lawyer for this problem. If I’ll get there it will get ugly!
This post office now qualify as the WORST one I have ever had dealings with.3 boxes with tracking numbers where all returned to sender having arrived at the Davenport office and not delivered to me. The reason stated address incorrect/ not readable/ incomplete. I am 13 miles from the office in Davenport. The address were correct they are just bone idle
I will be contacting the branch director for the unprofessionalism and the actions of our newly assigned mail carrier. The majority of my clients travel extensively for business, and come home to vacant slips in their mailboxes. We have never had an issue with mail being brought to our office to hold. If this is policy, that is understandable, but we have never had an issue with working with the post office to service out residents the best that we can. He refused to give the name of his supervisor, so this is a heads up that we will be filing a complaint that goes beyond his branch.
I've been living in Davenport for almost 2 years now and have NEVER experienced worse service from the USPS. My father spent 20 years after leaving the Army working for USPS in Washington State and always had good things to say so I grew up believing in supporting USPS over UPS or FedEx, but after 2 years of "delivered" or "held" packages (based on my experience they came on Saturdays when the back-up delivered, but don't bet on the regular lady Monday-Friday, my boyfriend saw her leave a slip instead of the package on the day it was supposed to be delivered, necessitating a 45 minute drive to the Post Office to pick up what was a $5 Flat Rate box), unanswered service calls to the Post Office, or the mail carrier throwing mail on a car (the neighbors' car, they are as unimpressed as we are) we are absolutely done and will be totally switching to FedEx from here on out.
Never answer their phone... I moved from Davenport and its a three hour travel I cant make now. I’m trying to talk to someone to see if they kept my Driver License by accident or else. Please somebody answer I don’t have a physic address yet and need my DL for work!!!
According to the tracking, my package was delivered 3 days ago “in or at my mailbox.” Was not there 3 days ago, still not there now and not surprising. This isn’t the first time. Sad that the people of Davenport have to cross their fingers in hopes that their packages will actually be delivered to them. A second item I ordered that is to be “delivered” by USPS will supposedly be here tomorrow. Somehow I doubt that. If you feel like spending money on something that will be delivered by this post office...forget it. Just hand that money directly to the mailman instead.
I had medicine delivered a week ago. Mailbox says delivered but the mail person who delivers in the 33897 area did not leave me a key to the package mailbox at the complex in my mailbox.
It has been sitting the mailbox for a week, I called the local post office then corporate and no one is answering.
I called multiple times. I work 12 hours a day Mon - Fri so I cannot go to the post office at that time. I need the medication as soon as possible.
The mail person has been negligent with putting packages and their keys in the correct mailbox before, there had been a package months ago I had delivered for a birthday and even though it was delivered I was unable to get to the mailbox (no key in my mailbox) for a month.
This time it is my medication, this has to do with my health and it is a very serious issue.
I'm just wondering why I keep getting My Redplum insert with out the coupons that come in the "redplum." I've always recevied them with no problem unless it was a holiday week, but for the last two weeks NOTHING not a single coupon,just the front page that says Redplum! I know the paper no longer carries them but I checked and they are still being mailed. So,is there someone taking them before we get our mail?
Davenport Post Office is unbelievable. I returned home after being out of town on business and when days went by and no mail was received despite the hold period had long passed - the mail carrier told me that her supervisor put my address as non-resident and had taken me off of the mail route completely. Yes, I was forced in a matter of speaking, to open up a postal box to receive regular mail such as bills - only because they continually botched my mail delivery at the house - almost on purpose. Yes, I am out of town on business frequently and had no problem in years past, putting my mail on hold for a week to 10 days, only to have my mail redelivered upon my return, but for some reason the mail carrier never could quite grasp that they were to deliver the mail that was held, after the hold had stopped. Now today - we were told because of Irma that they had stopped delivering mail - told this by one who receives mail from them at a UPS store. I don't think this is true - but who knows ?
Trying to send a package to my son who is in a rental house in Davenport. Tracking says "address undeliverable" even though the address is correct. National post office customer service agent told me to call the Davenport office. No one is picking up the phone! Wish I had seen these reviews before I sent the package. I would have used UPS or FedEx.
Mail carrier is always sticking first class mail into bulk mail (marrying) I asked them not to so so but to no avail. Today he left the box open so all the mail is soaked. Also with magic marker writes in nice big print that says (do not block mailbox). My daughter sometimes parks on the street but far away enough as to not to interfere with his route. I hope we can fix these problems with this comment. Thank you for you time
Called the post office because I am expecting a custom package. The tracking states a notice was left that they tried to deliver. No other information was provided and I did not receive a notice on my door or in my postal box. I called to see what was going on and if they had the package for me to pick up or if they would try to re-deliver, since I never received a notice to tell me any options, and no one is picking up the phone. It's a voicemail with NO OTHER OPTIONS. WTH? I know you can answer a phone :-( Do I really have to drive to Davenport to find anything out???? This is a very expensive custom order and I'm not happy. Period.
This is the second time I had to pay the $1 charge to forward my mail. The package I received in May was forwarded, but the latest one from June 26th shows it was not deliverable. The one last year was never found, and was costly. These are from Optum RX. And it important that we receive them. The address was changed with Optum RX and the Davenport post office, and it still is not correct!!!!
Why does my package say business closed. It was shipped to a hotel.. Duh!
I have my package shipped to work since we are open 24/7. So why does my package said business closed. Lazy drivers. No wonder amazon it taking over. Thank goodness. USPS just can't get their crap together. Never answer the phone.
Hi....I know its a rental, because my friend is enjoying her holiday in Davenport and I bought a perfume from ebay to send to this address because she is gonna bring it to me in Brazil.
I have bought another product from Amazon and they delivered it to this address:
1413 Rolling Fairway Dr
Davenport, FL – 33896
why you can not delivery it to me???.....What do I have to do?? I have already paid for this, and I need it to be delivered until 7th April.
Please, let me know
Your carrier stole my package!!...never had a problem receiving my pkgs, then all of sudden you cant delivet cause address does not match!!...your carrier STOLE MY PKG!! and your responsible!!...you never answer the phone and it ALWAYS GOES TO VOICE RECORDING!!!...ypu need to be sued for disrespecting and stealing mail...federal offense!!...I will not stop until I bring you to court!!
I'm not a resident, but I recently ordered a package from Davenport, and I have yet to receive it and the shipping info has not been updated since the label was created. This is a review, but I was wondering if anyone has had a similar issue and if so do you have any recommendations on what I should do.
I tried calling the post office many times and I get no answer. Our drive way is kind of long and they think it a smart idea to tie my package up, all the way up on my neighbors fence. This is the three time I've had something stolen because of them. They use to leave little papers saying you missed your package come pick it up. But now I just get my stuff stolen.
Hi i'm, a resident of Davenport Lakes and notice that the postmaster left open the Mailbox site where he deposit the letters.
I think they need to put more attention for the security of the resident correspondence.
Just moved into the area. Need to set up new service.Tried calling the phone number several dozen times during their alleged hours but they never answer. If they were not a government agency they would be out of business in a week. Called Haines City post office to verify phone number. They answered right away and the guy was very polite and professional. Davenport could learn a lot from them.
Awful delivery service. The delivery man delivered an Amazon package on Sunday to my residence. The problem is that the address in the package is 109 Ambersweet Way, and its a UPS Store! They do not open on Sundays. Where is my Amazon merchandise, I suspect, in a ditch somewhere? They are liars!
This post office is literally the worst post office in America. They refuse to deliver my mail to my residence. They always return every single piece of mail to the sender with the words: "not deliverable. Incomplete address." Except the address is a complete, legal, American address. I've spoken to the manager at this facility who told me personally that there isn't anything wrong with my address and they will NEVER deliver to my residence because they don't want to go there. They have done this every single time I ordered something. I've filed a complaint with USPS but it's come and gone and no one wants to do anything about it. My next step is gonna be a lawsuit.
Selected item to Pick up from Post Office but got ignored & returned to sender. Calls to Post Office number during opening hours get diverted to machine giving opening hours. Central call centre not much help - also line held so call didn't go through to "feedback collection."
Just to follow up - I visited the Post Office in person. The attendant couldn't help but called a supervisor. She was excellent. I explained my problem, she was able to track the parcel & get it to the Post Office for me to collect the next day. Returned the next morning, presented gov. issued photographic id. and received my parcel. Perfect! Well done for turning round what was an unhappy experience which USPS 1800 operator was unable to solve and didn't give me confidence they knew what would happen. Interestingly they held the line indefinitely so I was unable to be connected to their feedback system to provide feedback following my call. Recommendation - visit this Post Office in person and explain your problem to a Supervisor.
• Replied to JJ
i want to know how i get a key to a mailbox for my property and what identity card i need to set it up? or do i just turn up at the post office.
My Delivery person refuses to give me my mail if my car is parked within 20FT of my mailbox. She did it again today when I NEEDED a part to fix my iPhone. Now I have to wait until Monday if I am lucky enough to get my mail and I need that phone for my job. NOT HAPPY!!!!
I've always had a great experience with this Post Office. Maria and her small staff are always courteous and helpful, and I rarely get someone else's mail, and when I do, I just return it to them so they can make sure it gets to the correct box. And you get that personal service, where they know your name and box number, and they actually live in our Communuty too. I'im surprised at the few negative reviews, as that's not my experience at all, and I think they're complaining about getting others mail too much. Is it really a big deal to return it so it can get to the correct box? And it's much better than standing in line for a half hour at the main Post Office downtown, getting impersonal service from workers that don't know or care who you are. I really appreciate having our own little community Post Office, and Maria especially. Thanks guys! -Jeff(PO Box 413)
This post office has repeatedly delivered mail to my box that had other box numbers on it. They have lost my mail or delivered it weeks later than it should have been delivered. These were important items such as utility bills, tax documents, etc. I can't help but think that the term "incompetence" applies here. Whatever happened to the old-fashioned ethic of serving the public? Yet they keep raising the rates.
This is by far the worst post office I have ever used in my entire life. If you live in this area do not have anything shipped by the post office to you. My package says delivered. I never got it. Called probably 30 times and was always PROMISED I would get a call back with more information. Never once got a call back. No one could ever tell me where the item was delivered to. Avoid this place at all costs!!!
Just return it to the office staff, and if they're closed, return it when they're open, and they'll make sure it gets to the correct box next time. Is that such a big deal? I don't think so. Not a big enough problem to complain about like others are doing. We should all just be happy we have a small community post office to go to, with a staff that knows your name, and where it usually takes just a minute or so to do your business, unlike the big impersonal main post office in town.