I sent my 18 yr old a package (shoes) and it was undeliverable because she didnt give me the apt#. I corrected it and the website said they would redeliver it. Never happened. 3 days later, she WALKED to the p.o. to pick it up. they told her they were too busy to look for it. Walk back again later. I tried to call and raise cain, but no one EVER answered the phone. i let it ring for 15 minutes SOLID and they picked up the phone & hung up. I had to call back..this is the 5th time now. Its a vendetta now. I have NEVER experienced worse service ANYWHERE. And I travel a LOT.
our entire apartment complex on mayport road has recvd no mail for over a week now. I'm currently on the phone with the post office now just to find out what's going on and if I need to pick it up myself, and its been ringing for 35 minutes. you mean to tell me in 35 minutes, no one can bother to even step to the side to answer a simple phone call? What amazes me even more is that someone is not assigned to answer the phone. It is more likely that several years ago someone unplugged said phone and never plugged it back in. Oh! look at that. call just disconnected with no answer. fabulous. I need someone to contact me ASAP with an answer about where our mail is.
Horrible post office. They never answer the phone if you are trying to contact them.
Took them over 2 months to change the lock on a parcel box for my mailbox. They said they would call when it was changed and they did not. Had to continue to waste an hour every Saturday doing there job to get my mail. Now that the lock has been changed they are still not delivering my mail to the box.
Bad service I have ever seen for usps I just want to check if my package still there I told her I have a tracking number, and she doesn't not even listen to me just gave her attitude. By the way. I just call today 01/23/2017 time 9:05 am. Please improve your service!
My daughter, a Navty Pulot who moved to JAX in May has had the worst mail service we have ever experienced with this mail delivery. She lives at Babylon Bay apartments on San Pablo Rd S. She did not get any of the birthday cards sent to her in August, 2 of which had checks enclosed. All but one card made it back to the sender but took almost a month. The address was checked and it is correct. A neighbor got her ballot in his mail and fortunately returned it to her. My husband sent her a note and it was returned with the sticker saying," return to sender. Unclaimed unable to forward". The front office is responsible for checking in packages and she has received all of those. The post office on Mayport is responsible for sorting mail into each resident's box. How can we correct this problem? I hate to try and figure out a different place for her mail to be delivered, but I may need to.
I have tried the last few days to call this post office. After the initial recording, i am transferred then the phone rings and rings, finally stopping after 4 minutes.
I urge you to contact me so we can find a solution to this huge problem. She may end up missing even more important mail than an election ballot!!!
Lived in my home for 30 years and for past 3 days no mail. Now there's a sign due to safety issues we have to go to the post office to get our mail. Guess I won't be able to get my mail since I work every day their open!