Me nor Rechina Kimball have been receiving our mail we sent in change of address forms and documents to show that our address has changed and our mail is still going to our old address and we would like to know where our packages have gone because there our missing.
package from m pillow was told at post office awaiting delivery still not received, the my pillow is at post office according to their customer services, i still have bot been delivered as of today. Could you please check on this and let me know if you do actually have it there.
Have tried to call Thornton CO post office for 3 months (303-227-7376), nobody ever answers and it just rings and rings until it cuts to a sound similar to a fax machine. Today, I tried to call the 1-800-275-8777 number to see if they could help me out. After going through the lengthy automated system, it told me I would be on hold for 7-11 minutes. I am currently sitting at 20 minutes. I want my postal carrier to know that "community" post boxes have larger openings on the carrier's side than they do on the resident's side and that I often can't get my mail out because it is just shoved into the receptacle. I currently have a small box stuck in my post box because it's too wide to be removed. Last month I had to mangle and mash a similar package in order to get it out of the post box. At 22:47, the 800-number finally said, "please continue to hold." At this rate, it's obvious that the notion of "customer service" does not apply to the United States Post Office. I don't think I should have to take time off of work to make contact with the post office to get such concerns taken care of. I have now been on hold longer than 25:30. I am hanging up with no resolution to this problem.
Alllllll of my mail doesn't get delivered !!! Not one piece of it. It's the holidays and this place won't answer their phone nor do they deliver my mail properly ... it's horrible not being able to rely on the postal service for my bills and cards from loved ones. Thank you for nothing.