We waited all day for a package that tracking indicated would be delivered. We saw the mail carrier put our mail in our mail box and drive to the next house. We rushed after her, asked her about our package, and there it was in the back of her truck, along with many other packages for other people that most likely will also NOT be delivered that day. She had no intention of taking the time to deliver our package to our door. Why do we have a USPO that doesn't deliver mail??
1. There is no information on the Lafayette Co usps website that indicates you have to make an appt for passport acceptance.
2. The hours to accept passports on Saturdays is 10:30-12:30. Exactly 8 people can be processed in this time. If you have children and you work and you need to make an appt you have to wait 3 weeks for the next available appt.
3. If the USPS is the entity that the US Government is going to put in charge of accepting passports then they need to be open acceptable hours. My only other option to get my children's passports accepted is to pull them out of school and schedule an appt during the week.
4. This is ridiculous. I keep thinking that over time the redtape has become better but when they set up this new process 2 months ago it just sent us back 20 years.
The passport office needs to post something online telling people that they don't take pictures. Apparently they haven't for about a year now. There is a sign on the wall, but if people are in line standing in front of it, you won't see. One of the workers there said she came out & told everyone to have their pictures, but she must've said something before we got there. We stood in line for over an hour & a 1/2 only to be told we have to come back with pictures.
Its a shame that people employed by the government think that they have the right to act so terribly!! The post office in Lafayette lost package. It was never even a matter of "if" they lost it but where!! According to Nick it "was scanned in at the wrong address" and they (he and the mail carrier) "were pretty sure they had the location narrowed down". They only came to this weak conclusion after he (Nick) and I going rounds throughout the day over the issue. Prior to that I was met with questions like " what do you want me to do about it?" and "we service 10k customers, the world does not stop for your lost package"
Once we had a plan of the mail carrier "giving it his best shot of knocking on doors" I was assured that they would call the next day with answers. and here we are, and here I still sit. No answers. Thanks Nick
Of course the seller will not credit or replace the item, as the USPS mistakenly delivered it to the wrong address and therefor it shows "delivered" when tracked. Thanks Lafayette postal service!!