The carriers--and we seem to have a different one every day--are not as careful as they could be about getting the right mail in the right box, but today (12/5/17) the carrier left the back of our multiple-recipient neighborhood box (in front of 661 Brewer Dr.) open, so anyone could walk around the back and take any mail they wished.
Short of just dumping mail in a trash can, or distributing mail in boxes randomly, that's about as bad as mail delivery can get.
Our mail is taking a month to deliver! I just received mail that was stamped over a month ago, As a construction business we depend on quick dependable service. What ever is going on in our local branch needs to be changed. THIS IS Affecting our Business.
NOT A HAPPY CAMPER..........
Mailman continues to put items in the back of our box where it fits. However you can't get it out the front. Have a box stuck in our box along with mail that we can't get out. Always putting stuff in the little box that we can't get out of the front. Needs to go into the big box or deliver it to our doorstep. Its a gift for grandson's birthday which is tomorrow (Sun) and no way to get it out of the box. Tired of damaged items due to jamming stuff in our little box.
Continual incorrect posting of mail. Corner of Kingsley and Antelope (80525). I keep getting someone else's mail, boxes, etc.,, my mail is put in someone else box, we are exchanging our mail by going to each other's home. This is out of control. The courier is careless, seemingly in a hurry, and not focused???!!!!
To his supervisor, the supervisor manager, to whom ever has authority to rectify this ongoing continual miss handling of mail I ask you to take affirmative action with the postal courier who is doing this. Some mail is private, concerns billing, checks, etc. Please correct this matter soon.
Very concerned citizen of Fort Collins
Mail person jammed a box into my central mail box that did not really fit. Took 5 minutes to figure out how to pull the box out of the mail cavity. This box should have never been put in that box, but should have been put in one of the two large package delivery boxes or left on my door step. Because of this box taking up most of the mail cavity, 2 blu ray dvd's were bent in half and jammed in the very back of the box. Now I have to return the dvds since they are unusable. This defies all common sense to be jamming packages into the box when they don't fit or there is no remaining room.
I have mailed 4 letters from Thailand to the same Ft. Collins address - all expensive, registered mail. Not one letter has ever arrived. Thailand mail is bad but Ft. Collins must have the worst PO in the US!!!
This post office is absolutely TERRIBLE! I moved into a new office, had to have the locks drilled out and replaced, because I did not get mail keys. I should have known this would be a horrible experience when the person who took my re-key request was totally clueless. He acted as though this was a foreign request and had no idea what it was I was asking for. Anyway, when he finally figured it out I was told it could take up to 6 weeks before the lock was replaced. They called me 4 and a half weeks later and told me I would have to come in to pick up my keys. When I picked them up the person (a different one) again acted as though they weren't sure what was going on and stated it was unclear which box they re-keyed for me. He said to just try the key in all the boxes until I figured out which one the keys fit....REALLY! I asked what happens if you just essentially re-key someone else's mailbox, and they come out and can't get their mail. My comment was blown off. I have now discovered, that even though they changed out a particular box number and gave me the keys for that one, the mail carrier is putting my mail in a different box. I have been receiving invoices, payments, and whatever else in the WRONG box. When I went into the post office today and found this out, I asked to speak to someone in charge to voice my concern with late fees and the fact that I now may look unreliable to my vendors and landlord. Rosy, the supervisor promptly put me in my place by telling me, it is all MY fault for 1. not staking out my business post box and speaking directly to the postal delivery person about my problems; 2. for not leaving a note in the post office box for the postal delivery person, even when I was unaware there was a problem; 3. for not contacting all my vendors and customers to verify they have sent invoices or payments; 4. for not spending my precious business time standing in a line at the post office to speak to someone else, who at this point I have absolutely NO confidence would have had any clue as to what was going on at any time.
Absolute worst! Writing a letter to the Postmaster General. This location does not answer the phone. I have tried 27 times today between the hours of 8am and 4:30pm. The phone rings of the hook, there is not even a voice mail to leave a message. At one point I let the phone ring for 6 minutes just to see how long it would ring - I believe they have it turned off. I called 1-800-ASK-USPS to file a complaint and the agent wouldn't let me, she told me I had to discuss it with the very people who wouldn't answer the phone. I called back and finally got someone at 1-800-ASK-USPS who would let me file a complaint, but now their system is down so she can't. She gave me the phone number for the District Office so I could call them directly, but guess what? They close at 4:25 and no I can't leave a message, please call back. This is why people use FedEx.
Went to tell the Postmaster on Boardwalk about a theft problem. Mark, who works in the passport office, said the Postmaster "typically" wasn't in but could he help? I explained my problem to him and asked if the Postmaster could call me back to discuss the problem. He said, "No, he won't do that." I said, "why? doesn't anyone care about this?" (money being stolen from a postage due envelope I put in a secure neighborhood box). He said, "that's right. No one cares." Mark, you're the reason people have such low opinions and low expectations about the post office. Really Mr. Postmaster, aren't you even a little ashamed that your employee admits you "typically" aren't around?