I have ben waiting for an important package to arrive and the USPS Tracking said it was delivered to a locker box, I am assuming the larger box within our collective mailboxes. I had no key and no package. I tried to call the post office as they were not supposed to close for another 30 minutes but no one answered and now I have no idea what to do. My only hope is that someone gets my package and brings it to me from the neighborhood. After reading other reviews it seems like this is nothing new. My carrier has always done a good job but maybe there was a sub today or something. I guess we are at their mercy and there is nothing we can do about it.
Concerned/May be time for a postal inspector notification
My neighbor brings me my mail they receive in their mailbox continuously. We have a lawsuit going on right now and received a call last week they have mailed several letters to the “correct” address but we have not received any letters. We are now resorting to finding a way to contact the postal inspectors, this is ridiculous, it’s been going on now for over two years. Brighton PO cannot get it together and so many of us are tired of it. Mail lost or is it a carrier throwing it away? Mail delivered to wrong address. Packages missing... the list goes on. When there is a Sub carrier no mail or only flyers. It’s time this post office needs looking into. Tired of the fight....
I’m always missing mail and packages and they cannot help me! I am beyond ferrous! My tracking said it got delivered in my mail box but I never received a key for my packages. This is the 3rd time I’m missing mail.. the last time it was a check. Every time I call the local post office, they tell me to call back or they try to tell me that my package will show up or that the carrier probably made a mistake and there is nothing they can do. They are not trying to help! The employees are not doing their job!!!
The last few days the mail delivery has been totally awful. We know there was no mail sevice Sat. but there should have been Mon. We did not receive mail. It is now Tues at 7:30 pm and no mail. I find it hard to believe we did not receive any mail on monday. In the last ten years there has only been two days we didn't receive something.
Well, the Brighton post office is making it easier for packages to be stolen in the Todd Creek area.
Like many people, I order from Amazon. This package along with another one are birthday presents for my husband.
I received a notice that my package was delivered, usually it is in the mailbox with my mail. My older daughters 27 and 23 went out to get it for me, no package. They looked all around. Sometimes it is dumped in the middle of the driveway. No package anywhere. They even double checked.
I called the post office in Brighton, as they were calling the carrier about it I found the package laying on the ground next to the street. It was not there when my daughters checked so they came back to deliver it. I should have taken a picture of the package on the ground but didn't. The woman came back on the phone and said it was their policy now that if your package does not fit in the mailbox it will be laying on the ground next to the mailbox. We have had so many issues here. All my other packages have at least made it in the driveway- middle of the driveway but in the driveway. Now it is laying next to the street. Mail delivery issues have become a hot topic in Todd Creek under the Next Door app. I am sure you can't do anything but this is terrible. Anyone could have come and picked it up off of the ground along the street.
Luckily, I was home and my daughters because my sister passed away this morning.
Is this type of delivery becoming the norm everywhere? If so, the public should be notified so we can be prepared. Sad days.
Our service through this post office is horrible! Many of our neighbors have had problems, but recently so have we. We went on vacation for two weeks and had our mail stopped. It was not delivered until a few days AFTER our restart date. Also, we receive a package of three magazines each month. They come in the same clear, plastic package/envelope. Last week we received our September magazine, but we only received one of the three. And it wasn't in it's packaging....it was just one magazine. The others must have been damaged so our mail carrier or someone at the post office must have decided to just get rid of the damaged magazines, or "pretend" like nothing happened and hoped we wouldn't notice that two of our magazines were missing?! Please do your job correctly!
Horrible service. Mail is rarely delivered before 7:00 PM, if at all. When they do bother to deliver, most of the time the carrier doesn't close the mailbox, so when I do get my mail in the morning, it is either wet or blown all over the yard. Carrier refuses to take out-going mail when the flag is up, claims he doesn't have to stop unless there is mail to be delivered. The VA has better service, and they let their clients die in the wait line....
This place is the worst. The worst. My mail has been lost. I receive mail that's not mine. Up until I had to have the mail box lock repaired, that is. It's been over a month, and it's yet to be replaced. So not only am I not receiving my mail... but when I go to the office to inquire about the status of the repair, they have the audacity to treat me like crap, as if this is my fault. But sure, they were more than willing to take my money last month. It's so sad, to see such low standards in customer service. Simply said, they just don't care.
I just moved to Brighton and have already had a problem. I was expecting a package yesterday--was supposed to be delivered by 8:00 p.m., and all day it said it was out for delivery. The mail person didn't deliver mail until well after 9:00 p.m., and there was no package. When you pay extra to have a package delivered when you need it, it should arrive when promised--particularly if it is something you need for health reasons, which this is. The tracking now says "Delivered, To Agent." What the heck does that mean? Who is "Agent???" And, why is the mail being delivered so late? I tried to call the post office, but they don't answer! This is unbelievable! Why is this tolerated? I see all of these complaints, but it says postal employees don't read these. So what is the purpose?
Worst postal service ever! Multiple times has refused to deliver my mail for "blocking" my mail box, well unfortunately I am not blocking my mail boxes, I understand you people are lazy and are pissed off that people park in front of their houses and that means from time to time you can't pull straight up to my mail box and lean out your truck door to stick my mail directly in the box without having to get out, but seriously get over yourselves! You have stolen right out of my holiday packages before, you have continued to deliver my mail to the wrong house, or even today for example because your mail carrier had to get out of her truck didn't deliver a package that I know was coming with the mail today. I track all of my USPS packages, so where is my package USPS? Stop STEALING MY MAIL and don't put notices on vehicles that aren't blocking anything! I will continue to bash thia service until something changes!
I moved to Brighton a little over 2 years ago and have had nothing but problems with this post office. They deliver mail to the wrong mail box and are ALWAYS delivering mail late and I am not talk 1-2 days I am talking 3-5 days late to a location INSIDE the city limits. This has cost me time and money not to mention aggravation. I am not sure what the problem is but you guys need to get your act together!!
I requested a package to be redelivered 2x now and still have not recvd it?? now i get a email stating it will be sent back to sender for no response?? I even signed the orange signature card i have emails requesting redelivery i been trying to call no answer there what is going on?? i want my package i paid for shipping from thailand!!!
We live in Cherrywood Park and have had our neighbors mail in our box over and over. Also our mail is arriving at 8:30 p.m. WHY? That is insane. We have also been receiving mail we should have had at least a week earlier as the event has passed. What is going on?
Same Problem everyone else is saying. I get my neighbors mail & they get mine. At Christmas we were all bringing each other packages. Can we get paid for the job this post office can't do? How about our personal info getting into the hands of who knows. It's ridiculous!
We live in Cherry Wood Park and we have terrible mail service. Many times we have found our neighbors mail in our mailbox. Very later if at all delivery and bar none in my 58 years this has been the worst mail service hands down. If they are running for an award as the worst USPS post office they win.
horrible postman, i been living in this address for 14yrs, for the last year or so my mail it's been late or missing , and I get mail for another neighbors, it's like the delivery person don't care whats he or she's doing. HORRIBLE JOB!!
Other persons mail is continually placed in our mailbox. Last names are different, addresses are different. This happens too often to be a coincidence, appears more like a lack of concern getting documents to the right party
No mail delivery in our neighborhood yesterday. Many times it comes after 10:00 PM. Spoke to post office and they said they are short staffed and the new postmaster doesn't want their mail carriers out late. Very frustrating.
I don't understand why this particular USPS is not competent in delivering mail and packages. The inconvenience of tracking down packages and returning mail to the correct owner happens so often it is actually alarming. How hard is it to accurately deliver mail to the correct mailbox? It is a joke throughout our neighborhood about how bad mail delivery is--but at some point it would be nice to think that the USPS would actually do something about it. Do your job, please!
Horrible HORRIBLE post office. They've opened our mail and looked through it, they've failed to deliver multiple packages, they keep delivering our neighbors mail to us, and they barely ever pick up the phone and when they finally do they just hang up on me. Also, I have medicine that was supposed to be delivered last week but this post office refuses to deliver it... I hate this place and everyone involved should be fired.
Worst post office ever. We have lived here for 14 months and still get previous residents Mai. We filled out twice paperwork with who lives here. We write doesn't live here a billion times. They do nothing.