I came in today December 20,2019 to get my mail from my P.O. Box, I grabbed the wrong key at home and when figured it out I was in the lobby, I went to the person at the front desk and explained what I had done, She said there was nothing she could do! She said are you the primary on the account? I said my wife opened it up. She took my name went somewhere and returned and said No your wife is the primary. So I can’t get a key made either ! I told her I’m on the account my business is on the account! She said there was NOTHING SHE COULD Do!
I told her there has to be another avenue. She obnoxiously said to me Have a nice day! Like I’m done now move on! I drive 30 min just to get my mail, my wife is out of town so that’s why I went to get it, I usually don’t. I read online of a form 1093 I could fill out it specifically said spouses could be on the account. Why didn’t this employee help me with this?? I’m very disappointed. Thank you
Please the mail box located on Amethyst and Bear Valley Road has a sticky substance inside the drop box on the door and in the back before the drop area. Someone has obviously placed glue or something sticky in an attempt to catch the mail being deposited.
I think we need a new box. I mailed my DMV renewal for tags and a bill to my dentist over Labor day weekend and probably it is stuck inside on the walls or something. I ended up paying a late fee as they did not receive my original DMV registration. I am surprised no one has addressed this or the mail person has not recognized this to be a problem! Please fix this.
Speeding Driver in a Medical parking lot ,
I was walking behind the cars due to no ramp and as he pulled in speeding he also sped to the 1st business mailboxes.
Unsafe, could of hit me or a kid since it's by a Doctors office that mothers bring in their kids. After taking several photos I asked him of he felt it was right to be speeding in the driveway/ parking lot almost hitting me. He just said..."I didnt hit or almost hit anyone " I told him "Me!"
He was rude & none caring...only cared about being fast. I told him I know you guys are on a time limit & each stop is timed but that doesn't give him the right to Speed making it u safe. He violated the pulling in driveway speed & safety, violated the parking lot speed limit, was unaware of his surroundings making him a LIABILITY because he just look or care.... SUPERVISOR or POST MASTER PLEASE RESPOND
I need help getting my mail. I fell on my knee on the 18th of May can't walk. My wife has Dementia and lost the key to mail box. I have called several times to buy a new key for $50.00 can't get through. I still can't walk. Need to get my mail! I need HELP PLEASE!!!
That Delivery woman she is worst she always mess up our Mail & Package they better check all the address not putting our mail and package to different address Victorville USPS pay attention to your Employee.
I have lived in many places throughout my lifetime. I have never had such issues, as I do now with the Victorville post office. Between neighbors being kind enough to bring me my mail, and Amazon orders being lost (yet claim to be delivered), I truly wonder how such inconsistencies keep these people employed. I have gone and talked with management, and I get the apology, and training of people taking routes, so others can take vacations. I do understand vacations. But is it truly that difficult to teach someone how to deliver mail to the correct address? One would think it is not difficult, but apparently it must be rocket science.
Once again recently, someone in my neighborhood has received a very nice Amazon order. The sad thing, according to the USPS site, my Item was delivered.... So a refund is not valid, because it is simply trusted that the Victorville post office has competent employees.
I have a subscription to TIME magazine. It has only reached me one out of three times in the last three weeks. Please correct this error in delivery. It is very important to me as it's a weekly publication delivered every saturday of each month for which I have paid good money for.