I received service beyond my expectations from Jason at the Valley Center Post Office on Saturday 2/16. I called at 10:17 am to inquire about a missing package. Jason asked a few clarifying questions and promised to investigate and get back to me. Sure enough, barely an hour later, he had driven to the address where my package was left, discovered it had been placed in the mailbox of a vacant house near me. He placed the package in my box and called me with an update. I did not expect to hear back at all on a Saturday--much less about 1 hour later with my problem solved!!! Outstanding customer service.
I recently moved from LA to Valley Center--it might have taken me an hour just to get through to the right person in LA. We are often quick to complain--I felt it important to give a compliment to the USPS where it was greatly deserved!
Just opened up my tracking info and realized it was delivered! TO A DIFFERENT ADDRESSS. Anywhere between the vacant indian Hill ranch or bates nut farm. A 1/2 mile from my house. According to the delivery guy he left it behind the gate? Thats weird, because i don't have a gate. I drove past that area to check if I was a delivery driver how I would leave someone package at a location that no where states the address number labeled on the mailboxes. I agree with everyone else on here about doing a great job throwing our mail out of the truck and pretending you did your job. This happens to us all the time and the address is labeled on our drive way on a piece of wood. This isn't even the first time this happens. I need my package before Saturday february 2nd for my baby shower and now I don't know where it is. We live in an area where people hunt for packages on the loose and here you are dumping our packages in a unprofessional manner? I have not found my package!!!!!
Just found my kids Christmas packages!
A 1/2 mile from my house, on the side of the road in the dirt.
Just received an email that they were delivered!
Great job throwing my mail out of the truck and pretending you did your job.