To whom it may concern,
I arrived at the post office located at 36 Chestnut Ave around 9:05 AM this morning (July 2, 2018). I asked the clerk (according to my receipt "Clerk #12"; he was a gentleman with glasses) to return a box that was sent to me. Although the sender and myself were noted on the box, Clerk #12 gave me a piece of paper and told me to write down the address to where the package was to be sent. He instructed me to not do this at the counter, but at a bench away from the counter, although there were no customers at the time. I wrote it down, with underneath that my own address. When I gave Clerk #12 back the note, he frowned, looked at me, laughed slightly, and told me: "You didn't know? You have to write your own address on the top, and the address to where the box should be sent underneath that". Well, no I didn't know, because Clerk #12 did not tell me this. He gave me back the box and then he walked off, and so I had to write everything again, now in the apparent good order. I handed Clerk #12 the box again, and he taped the note onto my box. He weighed the box, and told me: "that will be $4.45". I let him know that I didn't need tracking of the package, but Clerk #12 told me that that is automatic, and he did not initiate an effort to change it. I did find it odd that I received the identical box for a USPS first class shipping price of $3.50,-, so how this turned out to be $4.45 is a mystery to me. Then Clerk #12 asked me if there was any hazardous, liquid etc. content in the box, and I told him that it just contained an antique glass bottle. He told me "ok". He then took the box from me, and threw the box across the office space beind the counter into a bin which was at least 5 feet away, though he had just been notified by me that there was an antique glass bottle inside the box; in addition, it is written on all sides of the box "glass fragile". I asked him "Why did you just throw the box? You know that there is an anique glass bottle inside, can't you be more careful?". Clerk #12 said "I am not going to discuss this with you". I told him he was being rude to his customer, but Clerk #12 ignored me, and invited the next customer to come over to his counter.
I find this unacceptable behavior, and I'd like to file an official complaint. Please contact me via email at your earliest convenience.
Thijs Hagenbeek, Ph.D.