During the past month, we've had several letters and packages fail to arrive to our Soquel address (95073-2121), though we received notification from the senders that they'd been sent. One letter contained a check and one package contained medications. Our mailbox has a lock on it, so the problem seems to be with the local postal service. I hope someone from the Soquel post office will look into this.
Could not talk to anyone. I need to pay the rent for my PO box and the local office call doesn't go thru so I tried the main website. I was not able to reach a person and none on the selections offered payment.
Have had problems with mail being received in Soquel CA that involved money or items of value. Daughter still hasn't received money I sent her. Also sent envelope with necklace in it. The corner had actually been cut off...not torn...necklace was gone. Definitely a thief in the PO mail system.
I agree completely with the first comment! I also have a po box in the soquel post office that I've had for 10 years and although I moved about 7 miles away I keep my postal services at this office for the same reason. All of the staff are friendly, very knowledgeable and so helpful with every transaction. Keep up the great work!
Everyone in this post office are helpful, friendly and go out of their way to do their job. I have held this postal box for 10 years although I have live in another town 45 minutes away. I don't change my box because I have never been in a more pleasant post office.