I've called the 2nd street post office a number of times and have always gotten good customer service.
Today was no exception. I spoke with Robin about stopping a change of address I'd submitted. She told me to come in to the office and they would do it right away. Very pleasant interaction.
For all of you complaining, first, how easy is your mailbox to find. Second, do you have visible residence numbers on your house indicating your street address number, or is it visible on the curb. And especially to all of you 'artists', and I use that term loosely, why don't you make it a little more easy to find your mailbox at your place of residence, and please keep your 'would never bite anyone' pet on a leash!
I stop putting out going mail in my mail box on the street because time after time it did not get picked up. It cost me late
payment fees of $25.00 for this failure of service, why do they keep raising the postage for this failure. I now understand why people are paying bills electronically. I am going to check out other letter carrier service. The PO is becoming useless!!
I am having a problem with getting them to do a change of address properly. I asked for it a month before my date of departure so, naturally, they failed to read the date began forwarding it immediately. Now I'm trying to get my mail and no one can tell me where it is.
Recently I ordered a mail hold. (CAH271890936) For the 2nd time in a row my mail hold was botched. Previously my held mail was not delivered until I complained. Then a really nice guy a day later hand delivered it. This time the mail was not held and when I arrived home it was all in my mail box delivery each day I was gone. Fortunately it was just 3 days otherwise I would have had very important mail sitting in my mail box for my entire trip. What's up Santa Rosa USPS?
Terrible delivery on 2 occasions in April. One box delivered to my downstairs neighbor, and the other one was not delivered after they left a note in the box WHICH I NEVER RECEIVED. This goes back to the end of March, and it is now 4/13. BTW, called the PO and the man said if he finds it, he'll resend it.
My neighbor and I continue to get the wrong person's mail in our box.
We recently (Approximately 2 months ago) had a change in mail carriers. Prior to that time, misdelivered mail was a rarity. Since the change, however, it has been a regularity. Today, I redilivered the sixth piece of mail to neighbors on different streets and/or at different street numbers within the last month. Additionally, I have not received an important piece of mail that the sender assured me was sent. I don't know where it went. Please let me know what will be done about this.
I am asking for an answer as to why my mail has not been delivered to my box, instead all my neighbors say mail person put it in their box. I usually get mail every day and have not gotten any in my box for over a week.
I have noticed that a lot of the postal workers are perplexed. West 8th St. and regular 8th St. are in different places. While both are located west of the 101 FWY, Please check for names and correct addresses. West 8th Street is west of Wilson and regular is east of Wilson. We end up swaping mail in the neighborhoods. LOL Please be careful. Some people would be very angry if they didn't get their mail. Happy Holidays to you all and a Happy New Year 2017