A thirty to forty minute wait on the phone is ludicrous and unacceptable. Certified mail sent on 6/1 has not arrived by 6/6. Santa Clarita, CA center will not answer the phone but does hang up after several rings. Filed a complaint/report to no avail yet. WE all need to complain to your Senator about this messy process. We now pay more and get nothing! Hate to say this buy Trump is correct on the USPS issue.
I live in a condo complex. I noticed on Sunday that there were three envelopes left in a mail locker, which has no door. They appear to be from financial institutes and are either tax info or bank statements. They were for three different addresses within the complex. I assumed that the mail carrier would put them in the proper locked boxes today, but he did not. Just trying to prevent potential fraud. Please respond for the address of the complex.
I don’t know why you have a phone number listed. No one ever answers it. I let it ring 5 minutes until it disconnected me so I called back and let it ring another 3 minutes before I gave up. Why post a phone # if no one is going to answer it.
Horrible postal service in Castaic, constantly putting mail in the wrong boxes!!! Not professional at all! Absolutely no brains!! We are so tired of receiving everyone else's mail, makes me wonder how many envelopes and or packages we have not received!!! Very disappointed!!
Why do I get my mail at 5:30 or 6:30 every day. I used to get it at 1:00 or 2:00. But now it comes so late that if I get something important In the mail I can't go to my bank or call a company. They are all closed.
I am on hold as I type this. I am calling because I was informed by the Sheriff's dept that I needed to call because someone stole my mail from my mailbox. I have now been on hold for over 10 minutes (calling long distances as well). This is ridiculous. And they wonder why people are not using the US Postal Service like they use to. If the service was better, business would pick up. Take a hint people!! I don't have the time to waste waiting and wondering if anyone is coming back on the line.
Agree everyone, I've lived in this town for over 20 years past 10 years have been the worst. Other people get my mail I get other peoples mail my packages are sent back saying undeliverable? How can that be lived here for over 20 years? My package is not delivered again and it's not updated again. fire all and start over
I called and called,priority mail letter arrived on 6/28/2015, santa clarita . Leaves Santa Clarita for delivery 06/29/2015 IN TRANSIT SINCE 6/29/2015 Expected delivery 06/29/2015, 4:17 am it is now 07/07/2015 and it has yet to be delivered.
Ok from reading a few of these posts I do not have the warm and fuzzies here. I am disabled and ordered Service dog equipment and according to the tracking it's been "hung up" at this facility for over 3 days now. Website said it would be delivered yesteray (4/13/15), nothing. Mail has just run today...(4/14/15) nothing. I call Service Dog to ask for info and help on their end. They said there was nothing they could do and suggested I call this facility, she gave me a #661-775-7166...no answer. I then looked it up here and it's not the same # so I called the one listed...again no answer. WTH is wrong with these people?????
was this over the weekend? we are thinking of doing the same thing and i am worried i'll drive out for nothing
• Replied to Angry
Every last one of you deserved to be fired, I know animals that are smarter than all of you pile of Fecal matter, unbelievable I spent over 40 bucks on products just to get robbed by you clowns, do you people not have a soul?I'm mostly guessing you were raised by theifs and live the life's as theifs at least pick up your phone so I can hear your cowardly voice to reassure I have indeed been robbed you fake slime balls advertise as USPS office hah what a joke United Stolen Product Service the man or women who stole my organic teeth cleaner and whitener you've officially won the biggest douche award, congrataf***Ulations!!! Feel free to contact me anytime via email address firstname.lastname@example.org
No one answers the phone! Unreliable as ever. Too bad everyone doesn't just use Fedex or UPS to send letters. I'm missing several paychecks, but oh I have a ton of worthless junk mail stuffed into my mailbox daily.
I have a terrible postal carrier puts the wrong mail in the boxes and now no mail from my boss which I know he has mailed for a christmas bonus I am very mad with the unprofessional services up here in the Newhall area
Horrible to try calling this place, my package showed out for delivery 5 days ago and never was completed. So now what am I supposed to do since they lost my package and wont answer the phone?! No customer service here and terrible delivery skills.
This post office needs an enema. Everyone here is corrupt. They have stolen packages from us in the past as we had filed complaints with them but just like any government agency. You get nowhere fast. Mike Rios is the supervisor and he's the worst of them all. Lazy and good for nothing.
WTF... did a 1-Day Priority with Signature confirmation sent on Tuesday 11/12/13 from Pasadena, CA to Bakersfield, CA some how got sort to Bethpage, NY on Friday 11/15/13? It's not even the Holidays yet and they are screwing up. This is the second time Santa Clarity Sort Facility f-up!
Tried calling USPS customer service. What a JOKE! Tried over and over to get through automated system. Never was able to speak with anyone and automated service did not understand my issue! OMG SO frustrating! I expect this from FedEx ...not US Postal Service!
The guy at the passport services on Saturday (06-22-2013) is the rudest and most unprofessional customer representative I have ever met in my entire life. He does not have any clue of what customer service means. He needs more training and if he cannot handle it, he must be fired from this position. It is a shame that every office personnel is courteous but him. Please do something about this, and if not, then I will bring this complaint as high up as I can until it is heard.