I have been battling with this post office since November. I have spent over 100 to get my mail and still have gotten no mail? When they do answer and it is rare they say the right thing but it never happens? I have no idea where my mail is. I paid for them to change out the lock at my condo nothing yet, I have paid for a po box no mail in there either. They said they would hold for pickup on sat and there was no one behind the counter on saturday. i have heard them screaming at customers and the most shocking was when a customer said eh can't scream at me and the guy behind the counter said and I quote "we can do whatever we want". Where does one go from here????? Who can one complain to?I called the 1-877 number a 50 wait on the phone they say.............WTH is happening.
it is a bunch of crap that no one picks up the phone EVER! I have spoken with a supervisor and have a specific note on my door instructing mails carriers NOT to leave packages on the porch as they will inevitably be stolen yet time and time again my packages are left there and have in fact been stolen numerous times! It is no wonder they are closing location after location and constantly laying off employees