Postal Locations

This is only for Redwood Valley Post office. Today I went in to figure out a delivery of a package and I accidently walked in to the office with to many people the older lady behind the counter her name is Roxanne looked at me and said "Nope to many people OUT". I said that's fine but you could have been nicer about it and not yelled at me. When it was my turn before I could even ask my question she said address? I gave her my address and she said I don't have any packages for you. I responded with I know I'm looking for a package that was delivered to the wrong address, you didn't let me tell you what I needed. She then wrote down a number and said here call this. I then asked why she was being so unprofessional and mean to me. She responded with you come in here with children when we are full of people during a pandemic smacked her head and said duh. I repeated why are you being so unprofessional all I did was accidentally walked in. I also repeated at your age you shouldn't be treating people this way at this point I was crying and shaking uncontrollably. My children who is only 12 and 11 had to be sent out alone because I didn't want them seeing this woman treat their mother this way. I have since talked with people and it turns out its not a new occurrence she is allowed to treat people this way all the time and is allowed to keep her job. Redwood Valley is a small proud community but I am not proud of this post office for allowing her to treat people this way.