you suck. You said you couldn't deliver a letter because I wasn't home. You gave me a phone number to call about it but that didn't deal with my problem. You had a website to call which said my address was invalid. 1420 Via Coronel Palos Verdes Estates I know my address. I have lived here for 24 years. Deliver my letter from the Society of Actuaries. It is a simple letter (a bill) Open the mail box and put the letter in the mailbox. Then close the mailbox lid (You never do that . It isn't that hard) Get your act together or quit your job
I was informed my package was delivered to my mailbox on Tuesday at 4:24. NOTHING was delivered at 4:24. My mail was delivered at 6:35. There was no package - a very IMPORTANT package. Today another package was left on my doorstep (it was long and low and I tripped over it - who puts a package like that in the doorway?) This package was to a home on the other side of the hill. What is going on in Valmonte. I want my package, I will personally deliver the one that doesn't belong to me and I do not want to be told again that Valmonte is a training area and we just have to live with this lousy service (I was told this when my vacation hold was not honored and I ended up with half the mail belong ing to others). Now I have to make a trip to the main post office and I hope they will track down my package. I don't want to put in a claim, I want the Post Office to do their job.
Unfortunately a valued postal worker has left the Malaga Cove Annex and now we are lucky to get mail in our box that belongs to us. We are missing bills that we know are due to be paid, and god only knows what mail we have had put in mail boxes other than our own ! Either someone there is dyslexic, or can't see that well, or just isn't paying attention. We pay for a USPS Postal Box in order for our important mail will not be taken by vandals at the street level, and now we are faced with this nightmare.
Can someone please look into this ? It has gone on long enough.
I am currently on hold for almost 45 mins now. I called this location to ask the hours for their passport services on Saturdays and the lady who asnwered the phone said that ots inly for appointment. Then she pjt me on hold for 20 mins. When ahe came back, she told me that the earliest passport appointment for Saturdays is on Septemenr. Then ahe put me on hold again and it sounds that she's not coming back anymore.
I am using my cell phone and iya eating up my minutes!! I van even make this BAD review about this office while Im still on HOLD!!
I tried to call the location's number again using our home landline but the line is busy!!
UNBELIEVABLE!!! Terrible Customer Service!!!
I'm hanging up now!! Its over 1 hourWAIT!!!
I'm so mad at this location!!
I had a very bad experience with a female postal worker at the Palos Verdes branch on Sat. Aug 6 at 1:39pm. Originally, I mailed my large envelope via self-service but it was returned to me for more postage, so I went to the Lomita post office and it was closed so rechecked my weight and it was same as when I mailed it before ($1.99). I then drove to the Palos Verdes office,and the women asked me what was in the envelope and I said papers and she said well this is padded so this is a parcel and the cost is more. Most importantly to me this women talked to me with contempt in the south they call it "ugly". I said this is not a parcel and she actually said to me loud for all to hear "you are trying to cheat the post office". I could not believe the unprofessional demeanor of this women - the difference was $1.82 and I was not cheating anyone. I hope you can find this women some help as she is a detriment to the post office or any business.