It is clear to me when my regular carrier is away, I DO NOT RECEIVE MY MAIL. I have asked repeatedly that substitutes be informed that there are houses with a YALE AVENUE address but the house/mail delivery is on the alleyway. This is clearly printed on the front house and the post office has agreed that delivery to 1017 Yale on a daily basis is to be expected. I know for a fact that I get a newspaper every FRIDAY and when that is not there, I know my mail is not being delivered. Will you please make it clear to substitues to NOT neglect the mail to 1017 Yale avenue in Claremont. Thank you.
La Verne post office mail clerks need not to be rude with customers that come in with questions and concerns I had a bad experience with a clerk name Frank today 03/02/17 he thinks he can raise his voice at me I had to tell him to calm down no customer service etiquette whether I'm right or wrong I shouldn't be talked too with curtesy not rudeness, terrible experience!!!!!!
Terrible service. My mail is being tampered with, I tried to see if I could move our mail box closer to our house and they won't allow it.
I see many houses with individual mailboxes but they won't allow us to do that. They refuse to give me my mail, and I have to go to post office to pick it up. Someone needs to investigate the employees at La Verne postoffice very rude!!!!!
They don't bother to help you with your concerns.
I'm very concerned. I get mail everyday, well at least I did. I have not received the store flyers the last 2 weeks and have not received any mail 4 days out of the last 2 weeks. I was expecting a check from the state, which they said they mailed 3 weeks ago. Is your mail person stealing? or just lazy?
My original holdmail ends on 8/19. On 8/15, I requested to change the end date to 8/18. THe accumulated mails are supposed to be delivered to me on 8/18. But I do not get any mail on 8/18. On 8/19 morning, when the mail truck passed my door, I still don't have my mail. I called La Verne post office. (It took me 30 minutes to get the phone through.) A lady checked and told me the mail carrier forgot to put the try to his truck. I told her I have been expected some important mail and I want to come over to pick up myself. So she moved it from back to front desk. When I did the pick up, the guy in front desk was so rude. He wanted me to take the whole bunch of mail (accumulated in 20 days) and he wanted the tray back. The mails are loose and difficult to handle, so he gave me a piece of rubber band wanting me to bundle right away. The service attitude is totally hostile and that completely changed my respect to post workers.