Hayward Post Office

24438 Santa Clara St, Hayward, CA 94544

Contact Numbers

Phone: 510-783-5963
Fax: 510-783-0460
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 6:00am - 8:00pm
Tuesday 6:00am - 8:00pm
Wednesday 6:00am - 8:00pm
Thursday 6:00am - 8:00pm
Friday 6:00am - 8:00pm
Saturday 6:00am - 8:00pm
Sunday 6:00am - 5:00pm

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 5:30pm
Sunday Closed

Passport Walk-In Hours
Walk-In is not currently available. Appointments may be available during walk-in hours.

Monday Closed
Tuesday 9:00am - 10:00am
Wednesday Closed
Thursday 9:00am - 10:00am
Friday 9:00am - 10:00am
Saturday Closed
Sunday Closed

Passport Appointment Hours

Monday 9:00am - 12:00pm, 1:00pm - 4:00pm
Tuesday 9:00am - 12:00pm, 1:00pm - 4:00pm
Wednesday 9:00am - 12:00pm, 1:00pm - 4:00pm
Thursday 9:00am - 12:00pm, 1:00pm - 4:00pm
Friday 9:00am - 12:00pm, 1:00pm - 4:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*Appointments are required outside of walk-in hours to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 10:00am - 2:00pm, 3:00pm - 5:00pm
Tuesday 10:00am - 2:00pm, 3:00pm - 5:00pm
Wednesday 10:00am - 2:00pm, 3:00pm - 5:00pm
Thursday 10:00am - 2:00pm, 3:00pm - 5:00pm
Friday 10:00am - 2:00pm, 3:00pm - 5:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Bradford
822 C St
0.8 mile away

Mount Eden
2163 Aldengate Way
0.9 mile away

San Lorenzo
15808 Hesperian Blvd
1.7 miles away

Castro Valley
20283 Santa Maria Ave
1.8 miles away

Reviews

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you are holding my package since July 11 today is Aug 14 I don't mind picking it up since you are so busy but where can I get it? Tell me Please you're gonna make me cwy don't hurt my feelweens I need the package
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We have not received mail for 4days only junk mail. Very unusual and scary. We were told we have documents coming. Can’t understand what’s is going on
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HI I don’t understand why I don’t get my mail for three to four day a week I always get junk mail but no more and my mail is open!! CathyLopez I have same mailman but he’s BIG FAT SHORT Black man and always on his phone talking Stop talking on your phone and do your JOB!! I want new mailman Too!! Longwood ave
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For three day I don’t get my mail or My mail is open what the H*** these is going on for months and counting I wanted NEW Mailman he big short fat Latino or black man HE SUCk!! Marine ave Hayward
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The mail carrier does not pick up my mail and I phoned the Santa Clara office and no one answered
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Tuve muy mala experiencia con la ineptitud y falta de conocimiento de la supervisora Tessie, al tratar de localizar un correo certificado hacia mi persona, no se porque la tendran como supervisora a lo mejor es por afinidad etnica pero no por preparation, esta tan pesimo el servicio de correo que anuncian que el correo certificado es entregado en tres dias habiles hoy es el cuarto dia y no recibo mi correo, ocasionando perdida y descontento con el usps
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I ordered a roll of 55 cent stamps on November 17, 2021 for my Christmas cards and have never received them. How is it possible to have such poor service. Not everything can be blamed on the covid virus. How about just poor quality customer service? Tried to call the customer service line and that wait time was unacceptable.When will FedX take over the USPS??
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Where is my mail? Genstar Road in Hayward did not get mail since last Thursday? What is going on? We didn't seen the mailman. We have very important document in and out.
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Wheres our mail? We have not received any mails for more than a week! And im expecting a vrty important legal document. We haven't seen the mailman (who acts like ,,,,,) pls! Dont hild our mail, not all of them are junks!
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Don’t know why I go thru the trouble to put my mail on vacation hold, nobody pays attention to my request. I’ve seen the carriers deliver my mail both Tuesday (6/1) and Wed (6/2). Tried calling the office and nobody answers the phone. Nice going ..... so discouraged with this office not following thru. 🙁
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How often is mail suppose to be delivered?! Looks like it’s only delivered 3 times a week where I live. I’ve also had the mail carrier throw everyone’s (4 different units) mail on my front porch, thus forcing me to deliver everyone’s mail.. Also had experienced getting mail shoved down the mail slot attached to my home (should not be used it was glued shut it was pried opened)
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A letter mailed from Pleasanton on March 4 to the Hayward Social Security office arrived at the Hayward Post Office March 12 and was not delivered to the Social Security office but instead is reported as "available for pickup". As of March 16 it still has not been delivered according to USPS Tracking. Not my idea of "reliable service".
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Hi there im just writing to find out whats happening with my parcel as its states on the tracking that it hasnt moved since the 7th of december and its apparently at the hayward CA global shipping but hasnt moved since the 7th of december? I should of received it by now as it was bound for AUSTRALIA so im trying to get in touch with you guys to see where it is and whats going on with it. if someone could find out whats going on that would be greatly appreiciated please as you can contact my email above and i can provide you with more details on tracking
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12/18/2020 @2:00pm I JUST WANT TO REPORT THE MAIL MAN(ASIAN OLDER MAN) THAT IS TAKING MR.SINGH'S PLACE RIGHT NOW IS VERY VERY RUDE. THERE HAS BEEN SEVERAL TIMES THAT I AM ON THE PHONE AND HE IS BANGING ON MY DOOR FOR ME TO OPEN. BY THE TIME I GET UP AND OPEN IT HE REFUSES TO COME IN AND DELIVER OUR WHOLE BUILDING MAIL. TODAY HE ASKED ME A QUESTION AS TO WHERE WAS A UNIT NUMBER 205. I TOLD HIM WHERE IT WAS AT AND HE ASKED ME TO DELIVER THE BIG BOX PACKAGE. I TOLD HIM I DO NOT DELIVER PACKAGES AND HE JUST GOT SNAPPY WITH ME. I'M NOT HERE TO DO HIS JOB... THIS IS NOT THE FIRST TIME HE DOES THIS. I WANT TO FILE A COMPLAINT. I NEVER EVER DO THIS KIND IF STUFF BUT I DO NOT THINK HE IS VERY PROFESSIONAL AT WHAT HE IS DOING. IT'S TIME FOR RETIREMENT FOR HIM!!! I WANT SOMEONE TO CALL ME BACK. I AM THE PROPERTY MANAGER HERE MY NAME IS MARICELA 510-276-0576. HAPPY HOLIDAY'S,
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my daily scheduled pick ups are not met. i've been trying to call and no one answers the phone. i literally called for the past 4 hrs.
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Tracking # 92748999936580573023818469 has been in your facilty since Aug 22, 2020. It has not made any progress yet. Thanks! Larry Giron
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What happens when you pick your mail and one of them are open? Someone told me that it’s against the law when you open up someone else mail.
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Yes, it's a federal crime. It's called mail tampering. The fines and prison times are not worth it. Besides, why would someone do that?
• Replied to Domingo Noble

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Your hours dont reflect what's posted online. Correct this issue. Also, why dosen't the public have a mail box outside. This would help when your doors are locked. Today I had to leave this Bradford station because of no access to a mailbox. So I left drove up C st.; then left on Main St. And B St. to a rare mailbox to finally mail a few things. C'mon make things easier, especially when people are elderly or handicap. I had a stroke last year, it's harder to get around these days. I know I'm not the only one who would like to see and use a mailbox in front of Bradford Station. Tks, D. MARQUEZ HAYWARD RESIDENT
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Where is my mail? Montgomery Ave in Hayward did not get mail yesterday 5-21 and looks like a no show again! What is going on??????
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I do not know why didn't send mail to my mailbox from two more weeks.
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This information is WRONG...THUS USELESS. Update the open hours...I should have not been fooled by this useless website
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i had a package come to you that you where to deliver to me i did not recieve it,the tracking number is 92612909985309720160339,specific beauty said that it showed that it was delivered,for some reason i have not recieve other mail that has been sent to i havent recieve, i dont know whats happen if some one is messing with my mail but, specific beauty is sending me another package please deliver it to me. RUBY TATUM,22078 ARBOR AVE. 414, HAYWARD CA. 94541, 209-460-1940.
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Called for 2 days straight. No answer. Rang many times then it goes to 'busy' signal. I have no way of getting there. I tracked a package and according to their status, it was delivered yesterday to 'person'. It was not. Ordered gift for grandson and did not receive it. UPS, FED EX, or DHL my friends. Do not use USPS. Now I know why they are in dire straits.
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Called for one hour and the call went unanswered except for one pick up and hang up as not to deal with the calling. A package was delivered to the "Business Door - Porch" at my business and a staff person was in the office.
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I would like to say this is the worst post office ever. They never answer the phone,the customer service is not very friendly at all. They never smile! They look like they are so unhappy to be there.
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