I had my post carrier tell me "good luck getting any more packages". The post office has been unresponsive. The manager for her route is never there and they never pick up the phone. They will not deliver parcels to my address though I have repeatedly told them there is no lock on the gate. Then when I go to pick my packages up they are missing. No one can find them anywhere and the post carrier says they aren't on her truck. I guess they may be in the garbage now as she also stated "good luck finding your packages now". This is the worst customer servivmce I have ever witnessed. I will take this complaint as far up the line as I need to to finally see action taken. My property was directly threatened by a usps employee. Very bad business.
you have the absolute worst post office I have ever seen as long as I've lived on this Earth and I am 57 years old there is no place to contact anybody for a complaint you don't answer your phone so that a person could speak to you you have taken one package sent to me and sent it to 5 different post offices and it's just been floating around La Gardena and Hawthorne for 7 days and I have not been able to get in contact with anybody in your service my mail doesn't get delivered until 9 and 10 o'clock at night if I could get rid of you I would and I want you to know who I am my name is Deborah Woods and I live at 13600 ardath Avenue Gardena California 90249 whoever it is it works in your office everyone needs to be replaced I have got no satisfaction from anyone
it's hell trying to get a hold of someone in that branch and ever worst going into the branch
the customer service is terrible and the patience and cooperation with the customers are terrible.
That branch needs more workers!!!! I have been calling for the past 2 days we have not received any of our mail and when I do the tracking it states that it has been delivered but I haven't even received the merchandise. Woo what a head ache.
I sent a package to someone in Gardena CA, the scanned it in as undeliverable as addressed. They supposedly returned to sender, but I have not gotten it back. They did answer the phone ONCE when I called but were NO help. So where's my package? This place is terrible. Really, tax dollars at work? Why bother?
Gotta say this is the worst f***ing piece of shit Post office there is. Called 5 times and they never answered once, all during business hours. My package sat in their facility for 2 days and never moved. At this point i'd rather go to their office and pick up my package myself, BUT I CANT because they don't pick up their damn phone. Someone needs to be fired here period.
This Branch has very poor customer service & horrible patience & cooperation with the customers. No one answers the phone when you call & when you go there in person & try and talk to specific ppl. i.e Delivery Supervisor etc. they are never available, I've left a number to call back at their earliest convience & never hear from them. I've been having issues with my mail delivery for almost a year off & on and no one seems to able to help with anything
it's hell trying to get a hold of someone in that branch and ever worst going into the branch the customer service is terrible and the patience and cooperation with the customers are terrible. That branch needs more workers!!!! I have been calling for the past 2 days we have not received any of our mail and when I do the tracking it states that it has been delivered but I haven't even received the merchandise. Woo what a head ache.
Does the phone work at the Gardena, CA post office? I sent a PRIORITY MAIL package to a business in Gardena CA. Should have been delivered Thursday 1121/2013. USPS Tracking stops at Gardena CA. Says package undeliverable as addressed. This is odd since this is not the first package I have sent to ths address. I tried to call the Gardena Post Office. At least a dozen times. And the phone just rings and rings and rings and rings and rings........ Update. SInce Thursday I have called the addressee. They confirmed that my package was not delivered to them & said that ANOTHER package was to be delivered to them via USPS. Post Office tracking says it was delivered on Saturday 11/23/13. How this was possible is unknown since their offices were closed and the gate to the property was closed and locked. THEY tried to call the Gardena Post Office . And the phone just rings and rings and rings and rings and rings........ What is going on at this POST OFFICE???