If you live in the area of Hildago Street be forewarned you will probably only get your mail when the mailman decides to deliver it. He decides he likes to send letters back for no reason (it's really nice when it's payroll information that gets sent back to your payroll office or when it's your bills). Happens to me all the time. Came home the other day to find a box shoved in my mailbox so hard that I see teed the heck out of the Box and almost ripped the box open trying to get it out. Luckily my items weren't completely damaged. I've been able to travel and live in several different places and this is by far the worst Postal Service I've ever seen in my life! Also if you go to complain in the office they don't do anything so don't waste your time there.
Every time our regular post lady leaves on vacation or days off we have trouble getting our mail. We seem to always get the other neighbors mail and they get ours. When I try to call the Desert Hot Springs Post Office no one will answer the phone. I don't understand why you even list the number if no one will answer the call.
I went to get my passport here and they told me their camera has been broken for months. I'm thinking why hasn't this place got a new camera? So they're either acting like their camera is broke or they don't want a new camera because they don't want to do the photos. If it's a budget issue it really should be reconciled within months. Hopefully this reaches whoever it needs to reach so they can do photos.
Wow, customer service really has gone down the drain these days. Walked into this office at literally 30 seconds past 5:00pm and got in line. There's hardly anyone in line, and no one walking up behind me, and the girl behind the counter of course has to tell me that they're closed and to come back tomorrow. Really?! One last customer is going to kill you?! After asking to speak to a manager, she tells me to just forget it and stay in line. I end up having to go to her little booth, I probably should have waited for someone else to be available as she seemed very irritable to begin with. I explain to her that I was told that I have to send my package registered because it's some of my dad's remains going to his girlfriend. She says it's a little light to be remains, like I'm lying. I explained that it's just a little vial. She then continues to tell me, oh, come on, you don't even have an address on here!! I explain that I have the address in my pocket and isn't she there to help me with that?! (Sorry, I'm not a shipping professional!!) She frustrated me to the point of saying, screw it, I'll go to UPS, and left. She acted like she couldn't be happier. What a way to treat a customer, especially when you know they're obviously going thru the loss of their father. The girl usually seems nice, but she must of had a party or something to get to today, because her customer service skills were non-existent this time around. Worst thing is when I got to UPS, they said USPS Priority would be cheaper and faster. So now I have to go back to this place tomorrow. Sucks when one employee can ruin a whole post office for you. Now I'm gonna be dreading everytime I have to go to this place. If they're gonna be that anal about it, they need to get the cage locked up before anyone else gets in line!!
you show up after closing without an address on your package and you expect that you are entitled to be treated special; you have no idea what that person has to do to finish her shift. Plan ahead.. you are not the center of the universe.
• Replied to Djdon_e
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