Roosevelt location is CLOSED due to construction as of DECEMBER 6th, 2018. There is nothing posted at the location pertaining to dates of potential re-opening. There are no mail trucks in the back, no employees.
A postal carrier in the neighborhood said they will be retrieving mail deposited in the outside blue mailboxes, however that should be posted on the building as well. Appears nearest USPS is 8 miles away, Aviara or Oceanside. Major upset financially for low income residents who walk to PO selling items and require receipts for packages.
Location has been closed for almost a week now, due to the flood. I am getting a little bit irritated not being informed of when service will be available and how to get my mail. They assume everyone has access to website and/or transportation.
I have not received any mail at my new change of address in over10 days. I have called the USPS main number and been told there is a 2 hour wait. I have called the Carlsbad post office at least 8 times this morning and let it ring and ring and ring until the phone cuts me off each time. And then the recording at the USPS asks to please stay on the line after you speak with a rep to take a satisfaction survey......Really ?????!!!!!!!
Currently work with the USPS military abroad camp Pendleton but need to know why the carrier does not care about my packages, several of my packages are being left at random apartments as well as other customers. I had a neighbor get a red kids barrel of mail that s not her mail and deliver it with her baby to ever correct location as stated on the box. Even though the correct address and information is on the package why is it getting dropped anywhere. Please give me a call at 760-763-2294 or just fix the carrier because this makes no sense at all.
Letter carriers are great ! Always friendly and helpful - I've lived in the village 4 years. Same for the village location. They all deal with quite a mix in clientele - I've seen nothing but courteous service - especially during the Christmas rush!
In September of 2017 I opened a PO Box at this location. Believing everything was fine I started checking my Box for mail daily. Noticing that I was not receiving my mail I spoke with a front desk clerk who assured me everything was okay. In October of 2017 I received a phone call from my bank advising that my new credit card had been returned with a note on the envelope stating not a valid address. Upon checking my PO Box more closely it was discovered that the Postal Employees had placed a tape across the back of my paid for mail box stating it was closed. Upon speaking to a supervisor it was determined that the employees failed in their job performance because the box I had been assigned was closed for two years, and this tape was not removed. Also, there has been other problems receiving my mail at this post office. My Father, rest his soul, delivered mail as a letter carrier for over 40 years, and always said the Postal Service was declining in customer service and should remove the word Service from the title. After this incident I am in agreement. Not happy at all and still waiting on my new card. Watch your mail closely at this Post Office, either they are just incompetent employees or they are taking our mail.
I completely disagree, kwg. The employees have always been very friendly to myself and to my family. We have been going to this post office multiple times a week for the past 2 years and I have never experienced any of what you are describing. If anything, they have been kind, eager to help, and patient.Sometimes, people's experiences are a reflection of their treatment of others.