Prattville Post Office

502 Greystone Way, Prattville, AL 36066

Contact Numbers

Phone: 334-365-7043
Fax: 334-361-7992
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:15pm
Tuesday 5:15pm
Wednesday 5:15pm
Thursday 5:15pm
Friday 5:15pm
Saturday 2:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Street Parking

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Millbrook
4431 Main St
2.7 miles away

Coosada
5798 Coosada Rd
3.9 miles away

Maxwell AFB
550 E Maxwell Blvd
4.5 miles away

Westside
3100 Tine Ave
5.3 miles away

Reviews

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Where is my package? It was supposed to be delivered on 12/06/2017. I received an "update" stating that it would be delivered on 12/07/2017. I did not receive it. I received another "update" yesterday which said it was out for delivery only to get another "update" around 8pm stating a"delivery exception has occurred, contact my local post office to schedule a pick up or reschedule the delivery". NO! This is for you to remedy, not me. I have been home 24/7 since 12/05/2017. There is no excuse for your horrible service! In a 2 years time period, I have had at least 2 deliveries which contained rare collectibles that were intentionally damaged. 1 by some really nice worker that felt it was necessary to stomp on the priority mailer leaving their shoe print and a huge hole in it. When I opened up that box, I found that one of your workers felt that stomping on the box was not enough. That same person or another worker had opened the mailer in order to slash the original packaging and cut squares into three sides to the collectible's original packaging and reseal the mailer (as if I wouldn't notice). I complained in person when that happened only to be blown off. 2nd time was just 3 weeks ago. Another rare collectible (a game from 1982 in its original packaging). When it was delivered by priority mail, the box was ripped open in 2 places (where it was originally sealed) and on the front middle). The worker that felt it necessary to open the original packaging and take the original game pieces from the pouches that held them. The person resealed the package with one small piece of packing tape even though anybody could see where they had ripped the box open. I now have an original game missing pieces which are no longer available. I complained that time and was blown off again. You need to do better. A whole lot better! I can see that I am not the only person unhappy with your service which isn't any service at all.
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Our mail lady is the worst! She will let mail fall all over the muddy ground, not deliver packages and instead writes out pickup slips because she is too lazy to get out of her vehicle even though there is someone here 24/7 the majority of the time especially if we are expecting a package. She needs to be fired or change her delivery methods!
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This really is the worst post office I've ever had to deal with. Mail is never on time, packages sit at the office for days before they get around to delivering them. It takes 3 or more days to get letters to Montgomery. Regular letters can take 6+ days to get delivered to a town 65 miles away. We have had several occasions where GameFly and Netflix have been "lost". I do as much business as I can with UPS solely because of this. No wonder USPS is constantly losing business
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Horrible service!I live in an apartment and my packages are always getting sent back to sender with no notifications at all.
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I love this post office and have had only positive experiences there. Our mail at home usually arrives late in the day, but that is a result of living at the tail end of the route, not because of intentional neglect. The employees inside the Prattville PO on Greystone Way are cheerful and knowledgeable. They are, in other words, a pleasure to deal with. Linda Fisher.
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Worst post office I have ever had to deal with! The service is horrible!! My mail man is always late and they have repeatedly refused to hold my mail. Definitely in need of new management.
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