Where is my package? It was supposed to be delivered on 12/06/2017. I received an "update" stating that it would be delivered on 12/07/2017. I did not receive it.
I received another "update" yesterday which said it was out for delivery only to get another "update" around 8pm stating a"delivery exception has occurred, contact my local post office to schedule a pick up or reschedule the delivery".
NO! This is for you to remedy, not me. I have been home 24/7 since 12/05/2017. There is no excuse for your horrible service!
In a 2 years time period, I have had at least 2 deliveries which contained rare collectibles that were intentionally damaged.
1 by some really nice worker that felt it was necessary to stomp on the priority mailer leaving their shoe print and a huge hole in it. When I opened up that box, I found that one of your workers felt that stomping on the box was not enough. That same person or another worker had opened the mailer in order to slash the original packaging and cut squares into three sides to the collectible's original packaging and reseal the mailer (as if I wouldn't notice).
I complained in person when that happened only to be blown off.
2nd time was just 3 weeks ago. Another rare collectible (a game from 1982 in its original packaging). When it was delivered by priority mail, the box was ripped open in 2 places (where it was originally sealed) and on the front middle). The worker that felt it necessary to open the original packaging and take the original game pieces from the pouches that held them. The person resealed the package with one small piece of packing tape even though anybody could see where they had ripped the box open.
I now have an original game missing pieces which are no longer available.
I complained that time and was blown off again.
You need to do better. A whole lot better! I can see that I am not the only person unhappy with your service which isn't any service at all.
Our mail lady is the worst! She will let mail fall all over the muddy ground, not deliver packages and instead writes out pickup slips because she is too lazy to get out of her vehicle even though there is someone here 24/7 the majority of the time especially if we are expecting a package. She needs to be fired or change her delivery methods!
This really is the worst post office I've ever had to deal with. Mail is never on time, packages sit at the office for days before they get around to delivering them. It takes 3 or more days to get letters to Montgomery. Regular letters can take 6+ days to get delivered to a town 65 miles away. We have had several occasions where GameFly and Netflix have been "lost". I do as much business as I can with UPS solely because of this. No wonder USPS is constantly losing business
I love this post office and have had only positive experiences there. Our mail at home usually arrives late in the day, but that is a result of living at the tail end of the route, not because of intentional neglect. The employees inside the Prattville PO on Greystone Way are cheerful and knowledgeable. They are, in other words, a pleasure to deal with. Linda Fisher.