Pelham Post Office

2960 Pelham Pkwy, Pelham, AL 35124

Contact Numbers

Phone: 205-621-3210
Fax: 205-663-5853
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 4:30pm
Tuesday 4:30pm
Wednesday 4:30pm
Thursday 4:30pm
Friday 4:30pm
Saturday 12:00pm
Sunday Closed

Passport Acceptance Hours

Monday 10:00am - 12:00pm, 1:00pm - 3:00pm
Tuesday 10:00am - 12:00pm, 1:00pm - 3:00pm
Wednesday 10:00am - 12:00pm, 1:00pm - 3:00pm
Thursday 10:00am - 12:00pm, 1:00pm - 3:00pm
Friday 10:00am - 12:00pm, 1:00pm - 3:00pm
Saturday 10:00am - 12:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call 205-663-8170.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Hoover
1809 Riverchase Dr
3.0 miles away

Alabaster
50 Kent Stone Way
3.3 miles away

Saginaw
858 Highway 31
3.4 miles away

Helena
800 Highway 52
3.6 miles away

Reviews

*Comments below are not read by postal employees. Please do not post personal information.



*By clicking Submit, you agree to our Privacy Policy & Terms of Use.


reviewicon
thumbsupthumbsdown

So, yesterday my package was suppose to be delivered. So, I go to my box because he is there finishing up and I ask? Where is my package? He said, I couldn’t fit them in my truck, but I’ll be coming back at 4:00. Guess what!? He didn’t come. But no biggie. I get it’s that busy time of year. So today, I wait. And wait. And check and check. IT NEVER FRIGGING CAME AGAIN! I finally at 4:38 get a message that my package was HELD BECAUSE OF A FULL LOCKER! I’ve got to work during the hours the post Office window is open. This isn’t right! I’ve paid for a product that was suppose to be delivered THURSDAY! Again, I understand that this time of year is busy, but the postal worker should have made that his first obligation because others in my area didn’t get theirs. Now what I did get what a package my mother in law sent. But of course not the one that was needed.
Reply

reviewicon
thumbsupthumbsdown

I have had used the "mail hold" service many times when I lived in another city in Alabama and never had one problem. I have had this done twice since moving to Pelham one year ago with a problem of mail not being delivered on the day I had indicated. I have called the Post Office both times to complain and I don't even get the courtesy of "I'm sorry this happend" , just a curt "your mail will be delivered today" and what sounded like the phone being hung up not so gently by the "supervisor" I talked to. Appartently "customer service" is not one of their goals.
Reply

reviewicon
thumbsupthumbsdown

The person who delivers to our neighborhood is about as reliable as a box of rocks. We were waiting on a very important certified letter that never came regarding a law case. We finally got the little slip they put in your box when you aren't home on Saturday, April 22. the date on the slip was April 19!!! we were home on April 19 and no one came to the door. Still don't have the letter as they are closed on Saturday.
Reply

reviewicon
thumbsupthumbsdown

I am not receiving my mail and ordered merchandise. We have had this problem for years. We have complained but to no prevail. You have 2 streets in one neighborhood with the same house numbers, something needs to be done.
Reply

reviewicon
thumbsupthumbsdown

The employees at this facility are the most polite, helpful that I have encountered in years. They are the reason I keep returning.
Reply


*postallocations.com is not a part of, or affiliated with, the official United States Postal Service (USPS).