They do not answer their phone, even called another PO for an alternate # and they still will not answer. Have had many issues with drivers marking packages as delivered but holding them until the next day, or drivers saying they left notes for certified mail when the did not feel like going up my driveway/stairs.
Yesterday (2/13/18) I was expecting a package delivery. When it was not received, I logged on and found these messages:Birmingham, AL, United States 02/13/2018 5:55 P.M. Post office attempted delivery and left a delivery notice at the location. Contact post office per delivery notice.
02/13/2018 5:40 P.M. Post office attempted delivery and left a delivery notice at the location. Contact post office per delivery notice.
There were several problems with these messages:
#1 We were home and NO delivery attempt was made
#2 NO delivery notice was left
#3 NO signature was required and the package was small enough to fit in mailbox.
Also had NO mail delivered yesterday.
Avoid going to riverchase post office as there is always a long line. Need to hire more people, frequently only 2 working behind the counter.Needs to be 4 people at all times.Never have this problem when I go to bluff park or vestivia. Poor management of personnel ?
If load is heavier at this location then staff it accordingly !
I am really disappointed with the service provided by this post office. At every other US Postal office, the workers are friendly and helpful. At this post office, the workers seems to loathe their job and do not offer any helpful service. I was inquiring about a passport, and the man behind the counter would not offer me any helpful information on other locations and times that would help me. He was very rude, and he acted like I was wasting his time.