I have visited the Decatur Post Office recently to send a package to my daughter. The clerks there at the window were so helpful. They help me find the right size of box for the best rate. Informed me everything that I need to know. I was very happy with the service they've provided. On the other hand, there was another customer ahead of me whom was mailing out a pretty good size item, I saw the clerk was there helping him to trim the box, doing everything she could to help him out. I was so impressed. We need more good customer service in business every where/
I live at 2813 Westchester Dr SW Decatur Al 35603
I waited all day 07/14/2018 for a package to be delivered that required my signature, I had the tracking info on my phone when I received the message that no one was home and a notice was left. Well I don't know who the postman is but I can assure you he/she did not even come to my door but reported that they did, this person should be fired for lying. Also my mail gets wet every time it rains and it is a locked mail box. I know I will not receive an answer to this problem. But I so Hate a LAIR.
Since our regular mailman apparently retired, we are terribly disappointed with our mail delivery. We are lucky if it is here by 6 pm. I get informed delivery updates, and the mail that is scanned out for delivery does not show up in my mailbox for days. If I have no mail, but mail that needs to go out, and I put my flag up, it does not get picked up. Poor service all around.
I have received several pieces of mail lately which were mutilated due to the postperson stuffing as much into the box as possible. This has ruined pictures and magazines. The address is 712 Rigel drive. I would appreciate more care to my mail in the future.