I never give reviews but I do reply on them to base my opinion and to see if others have had issues. But this isn't an Amazon order or a package problem this is dealing with my CHILD at the University who is from out of town not having a proper address!!!! The rental company can't figure it out so I try to handle it myself by calling this JOKE of a post office!!! So clearly after reading the reviews I'm not the only one who cannot get these people to ANSWER THE DAMN PHONE!!!!! Packages and mail have been mailed to him at the address the rental company has given him and not ONE THING has he received!!! But yet my tax dollars still get paid for the STATE EMPLOYEE to still get their paychecks! If their not going to answer the phone then why even provide one!! I'm not overlooking the fact that things can get busy and I'm not the only one trying to call apparently but if y'all are that UNDER STAFFED may I suggest hiring some damn help! Absolutely ridiculous!
Our entire neighborhood is on day 2 of no regular mail service!!! Neighbors have gone to the this office to try and figure out what's going on and were not given any explanation except "it's the holidays, we're busy." We've had really good service for the past 10 years, it's busy every holiday season. Not sure what changed, but this is ridiculous!
I ordered a package from Zulilly and Zulilly informs me that the package arrived at our post office on july 27 and it shows that they excepted it at 10:45 am, it is August 8 and I still have not received my package I called the post office twice and they tell me they have not ever received the package in their office yet! So poor Zulilly sent ithe merchandise out so they are not responsible to pay me back the post office claims they're not responsible cause they never received it so I guess I'm just out $35 for nothing!
I purchased Priority Mail 2-Day service for $7.20 on Saturday after 2:00 pm. Today is Wednesday and the envelope is still in route after 4 days. Something is wrong! Why USPS are selling promised service that it can't deliver.