North Pole Post Office

325 S Santa Claus Ln, North Pole, AK 99705

Contact Numbers

Phone: 907-488-1376
Fax: 907-488-3189
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 6:30am - 9:30pm
Tuesday 6:30am - 9:30pm
Wednesday 6:30am - 9:30pm
Thursday 6:30am - 9:30pm
Friday 6:30am - 9:30pm
Saturday 6:30am - 9:30pm
Sunday 6:30am - 9:30pm

Last Collection Times

Monday 4:00pm
Tuesday 4:00pm
Wednesday 4:00pm
Thursday 4:00pm
Friday 4:00pm
Saturday 2:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Eielson AFB
365 Kodiak St
11.1 miles away

Fort Wainwright
3726 Neely Rd
11.9 miles away

Fairbanks Downtown Station
315 Barnette St
15.3 miles away

755 Fairbanks St
19.5 miles away


*Comments below are not read by postal employees. Please do not post personal information.

*By clicking Submit, you agree to our Privacy Policy & Terms of Use.


lousy hours rude unhelpful staff mail wasn't delivered all winter due to being on a "contract route " and if there is the slightest bit of snow the contractor doesn't have to deliver. which means for those of us that work for a living during normal hours only get mail if you go and get it on Saturday during their rather short hours of business as closing at 5 makes it almost impossible to get there by close.


It seems there is a theme here. The post office doesn't want to deliver the mail. I too live within a half mile of the end of the road and can't get them to let me put my mailbox at my home even after we have had our mail stolen a minimum of three times (that we know of) and had it vandalized. I have a business at my home and have cameras that could even help catch the person or persons that are doing this. I have been dealing with them for 3 months waiting for people to return calls and get answers, still waiting, but they still took my mail off hold and are now returning it to sender. Great doing business with you post office. NOT!!!!!!!!!!


Everyone that works here is rude and not professional at all!


This is the worst post office. I try and use fed ex so I don't have to deal with these people. I never have packages delivered to the door even though somebody is home my driveway is less than 1/2 a mile away I'm only two houses down! When I go to pick up my packages I cant because they are still in the truck if your are not going to deliver them why put them in your truck! Also the pick up and drop off is the same line and these people move as slow as possible so I wait in line for almost an hour every time just to pick up a package and there is no bathroom in there great!


Our mailbox is about 1/8th of a mile from our house. The delivery person that is subcontracted out by USPS will write a pink slip and drop it in out mailbox and stating that we weren't home when we were - without even attempting to deliver the mail to our door. I have had one time where they crushed the corners of a box in order to fit it into our mailbox - it was very difficult to remove. They have also left boxes right in front of our garage door only to be run over by our vehicle when we are leaving because we have no idea it's sitting there. I know mail delivery can be hectic, but what standard are these contractors supposed to be held to? I just keep thinking they don't want to get out of their vehicle and do any manual labor. It's not like the front door or the driveway is inaccessible or blocked. Just today we got a pink slip while we were home, I went to pick it up only to realize that they say it's available for pickup tomorrow (because they are still driving around with it in the truck). So if you have the room in your truck and you know you have all of the packages and letters that you need to deliver why not take the extra 1 minute to drop the package off at my house instead of hauling it around your entire route only to let me drive to the post office and pick it up the next day? Still waiting for a call from the post office, I really want to know what standard they hold their contractor to and what kind of service I should expect because I have never had service like this from any other post office.


I drove to north pole so my north pole xmas cards could be sent out from north pole. Instead it was from Fairbanks. Was disappointed


How much is it to send mail/package over night


This post office is terrible! Terrible I tell you! Bring your mail to fairbanks to send.


I have never had to pick up my packages, and I find the ladies in this post office to be very helpful. I don't know what Scott expects. The postal services charges some of the lowest rates to ship. He probably goes into town on a regular basis, so why not just choke it up and get with the program. Quit picking on the ladies, they are doing the best they can…sometimes we expect them to make up there own rules in order to make us happy. When you look into it, they are many rules that are passed down to them that they must, and I mean must, abide with. And many of these rules are in the interest of public safety and security.Scott, must have traveled quite bait to be able to call this post office "the worst in the nation". Calm down Scott, and put yourself in these 'employees' place.


This is the worst post office in the nation. they claim we are 1/2 mile from our mailbox when we are not and will not bring our packages (over 10 a month easily) to our door so we must drive and pick up our packages the day after they should be delivered. Even though they wont deliver to us and know it they still put the packages in the delivery truck so they are banged around and crushed under other packages all day. They wont let us pick them up without the pink slip from the mail person even though my name and address can be proven buy my state issued ID. The women who work there are rude and i mean rude. my post office box is at the end of our road when a mail person comes 2 feet from my driveway everyday. The post office is a buisness and my deliverys pay more than a few salaries im sure. I will try everything in my power to not use the post office or give them a cent for postage for the rest of my life.The peope in this office are a disgrace to the postal service and have told me personaly that im lucky to even have a post office and to be greatful for whatever service they decide to give me. As if thats an excusse for them not to do their jobs. I wish they would close this post office and everyone working there lose their jobs... if i have to pick up my packages anyway mine as well go to fairbanks.

* is not a part of, or affiliated with, the official United States Postal Service (USPS).